As our lives increasingly move online, older adults are often left out
Marketplace Tech
American Public Media
4.6 • 1.2K Ratings
🗓️ 20 June 2023
⏱️ 7 minutes
🧾️ Download transcript
Summary
For a lot of us, most of our days are spent online, and the pandemic only increased that pace. That’s also true for the way we do business. Utilities, restaurants, health care providers, the government — they all want us to go to an app or a website to get stuff done. While this might be easy and convenient for people who don’t remember a world before the web, many older adults are left out by the move to digital. Reporter Ashley Milne-Tyte looks into the ways older adults are trying to catch up with tech and how some companies are responding.
Transcript
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| 0:00.0 | Marketplace Morning reports new Skin in the Game series explores what we can learn about |
| 0:04.6 | money and careers from the $300 billion video game industry. Plus, here how an Oakland-based |
| 0:11.0 | program helps young people get the skills they need to break into this booming industry. |
| 0:15.9 | Listen to Skin in the Game and more from the Marketplace Morning report wherever you get your |
| 0:20.7 | podcasts. Going digital isn't more convenient for everyone. From American public media, |
| 0:28.9 | this is Marketplace Tech. I'm Megan McCarty-Karino. |
| 0:41.2 | So much of what we do on a daily basis is online now. Utilities, restaurants, healthcare |
| 0:47.8 | providers, government services. They all want us to go to a website or download an app. |
| 0:53.9 | Often, this is more efficient, especially for people who don't remember doing it any other way. |
| 0:59.5 | But Ashley Melm-Tite reports older adults can be left out. |
| 1:04.8 | In a small glass walled room at the Brooklyn Public Library, |
| 1:08.4 | Mildred LaValle is bent over her laptop. |
| 1:10.9 | Wow, so I would like to see that as well. |
| 1:14.0 | Yes, I'd like to see how you did it. |
| 1:16.9 | She's in the middle of a tech coaching session with the Library's Digital Literacy Associate, |
| 1:21.8 | Nick Charles Samdi. |
| 1:24.8 | LaValle is only 62, but she's spent her career interacting with people, not computers. |
| 1:30.9 | For the past 16 years, she's run a daycare centre. But when she began studying for a doctorate |
| 1:36.7 | online, she realised her basic tech skills wouldn't cut it. She appreciates how patient Samdi is. |
| 1:44.8 | For people with age, you need the patience, because I just stop crying in front of you. |
| 1:52.5 | They cannot get it right. |
| 1:55.3 | New York City has a growing number of older adults, nearly half born outside the US. |
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