Hey there, everybody. It's Michaela. To close out the year, we're bringing you something a little

different. Back at the beginning of the month, I was in London for the FT's Global Banking Summit.

While I was there, I hosted a discussion on consumer protection in the digital age, from fishing

attempts to the emotional manipulation of romance scams.

The so-called social engineering tactics that scammers are using are becoming increasingly sophisticated.

And all of that is raising serious liability questions.

So who should be doing more?

The banks, the regulators, social media companies. For this panel, I had a

group of four great guests from around the industry. You'll be hearing from Carolina Garcis.

She's the global head of financial crime risk at City. You'll also hear from the founder and CEO

of Open Banking Excellence, Helen Child. Also, my colleague Elliot Smither, who's a production manager and chief sub-editor at the FFT.

And finally, Ethan Salathiel, who's a director at KPMG, leading on fraud transformation.

So now we're going to play an abridged version of that conversation for you right here.

Enjoy! an abridged version of that conversation for you right here. Enjoy. Enjoy.

The pace at which fraudsters are developing new ways to scam people is evolving extremely fast.

I should say that I've mentioned to several people that I'm moderating this panel

today and pretty much every person I've mentioned this to says, oh, I know someone who got

scammed recently. So, Elliot, you and I were talking about this before, and I'm wondering if

you might be able to tell us just one anecdote

that you heard recently about a situation like this, just to kind of set the scene.

Yeah, of course. I was actually hosting a panel at the wealth management summit the other day,

another FD Life event. And there was a panel, actually, I think the next host, Martin Arnold was hosting it,

...