The work that we are doing this year is to start a new solution called our CTI ecosystem,

and that will allow our wider insured tech space to plug into our existing solutions

and therefore be able to reach a much wider customer base quickly. Another weekend and another podcast.

And many thanks to all of you for sending us your comments on the recent episodes.

We do love doing this, but your feedback is most definitely our fuel.

And we're getting well into

2021 now, almost 12 months since our last face-to-face evening event in the Steel Yard. You can

check out the video on the homepage of the Instac London website if you want to remember what

those used to be like. Well, we are missing those great discussions with people at our live

events. And even today, we keep hearing from you who've made many of your best contacts

through Instac, London. But the show does go on. We've already spoken to people from over

200 companies this year to keep up to date on what's happening around the world, from Australia

to California, via Europe and Asia.

And we're checking in each month with our corporate members and he've also added 17 new companies as members already this year.

Finally, if you haven't downloaded Robin's report on e-placing platforms, it's going

down a storm and is available from our website.

Matthew Grant here, partner at Insted London, host of our podcast series and right now,

editor of our next report on location intelligence. This week, I'm talking to Arjun Ramdas.

Arjun was recently appointed CEO of Charles Taylor in Shortec, that's the technology arm of parent

company, London-based Charles Taylor. We talk about some of the challenges the insurance market

has, and particularly the wholesale and specialty market, with poorly formed and intermittently

available data and what is being done about it. Well, Lloyds and other insurance organisations

...