If you think about it, people are like Plato when you first hire them. You can mold them.

You can kind of tell them what to do, what not to do, what their expectations are, when they

should work, when they shouldn't. And they're pretty eager. They're eager to please and they'll do

what it takes. But after, you know, three or four months, they'll harden. And those expectations

are set. And it's 10 times harder to reset those expectations after the fact. And so you have this unique window of time, this unique opportunity in the beginning of, you know, a new recruit coming on to set those expectations.

But a lot of us, again, don't take the time to think through what those expectations actually should be.

And if we're all honest, we probably know what they are because we learn about them over like years and years of just making mistakes, but they can be documented, right? So one thing, like all of our members,

and actually I think we'll give it away, we have a little download package at the end of this

webinar with everyone. So we're going to give away like a nine page employment agreement that'll

give the details of all those things. And it starts with having goals. Here's the numbers you need to achieve this year to be worth your weight, right?

Based on those goals, here's the specific areas of your job that you're in charge of.

Here's where you pass things over to the next person.

Here's who you report to.

Here's how often you report to them.

Here's what you need to update for us to be able to know if you're hitting your numbers.

Here's the responsibilities that you need to basically take care of when shit hits the fan. Here's the

stuff that you don't need to take care of. Like that type of clarity allows someone to be a

functional member of the organization. But when you don't set any of those expectations,

they'll set their own. Welcome to the home service expert where each week, Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

This is Danny Kerr.

This is the guy, the legend.

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