Dispatchers will typically start their day the same way every day.

Some agencies may have a roll call, which is sort of a shift briefing where assignments for the day are read out.

If there's any sort of big incident that's going on before we get there, we can be briefed on that.

Or sometimes if there's some sort of an anticipated event our supervisors can tell us

about that as well. After that we'll go to our signed location and start either taking calls

or dispatching for police or fire units. Smaller agencies, they'll do all of those sometimes.

Those of us who get on the phones, our first call,

that could be someone who's watching someone get shot or stabbed, and the next call that was sitting on hold while you're processing the previous one, that might be someone who barely rearing

and someone at a stoplight. One call the next it can be a huge swing the first could be the darkest call you've ever heard in the next very routine call where there's zero chance of someone getting hurt in this episode today i'll have a very wide range of calls to play and discuss.

Though not all of these exact type of calls come in on a typical day in dispatch, we take calls

very similar to these frequently, and at most bigger agencies like mine multiple times a day.

I'll say that this episode, it's going to be heavy in the audio and lighten the details

in some of it, simply because there's not a lot of details that are deep that we can discuss.

Again, that's something that happens quite often with dispatch.

We often take a call about just about anything and never find out the full story.

The first call, we'll head to Richland County, South Carolina.

So let's get rolling.

Welcome back to Music City 911.

I'm not here. 9-11, where is your emergency? Yes, I just had an officer come to 117 Gloria Trail about my brother, but he's up there at my mama house,

and he don't pull a knife and jumping on my mom in there. And she said 24-07, Hayward Brockman Road.

Right up the road.

Okay.

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