Welcome to Darren Daily on demand, your most trusted resource to help you become better every day.

Here's your success mentor Darren Hardy.

Do you think that soft skills are for soft leaders? Do you think that empathy is

just emotional navel gazing or corporate fluff? Do you think vulnerability is a liability rather than an asset in the

boardroom? Your leadership style could be stuck in the dark ages if you do.

Mastering what are erroneously labeled as soft skills is actually one of the hardest

challenges a leader will face and they are essential especially if you're gun in for high performance and business success in the modern

labor force. Here is the counterintuitive truth. Empathy drives ROI. If you're

about the bottom line, let me give you the bottom line. Empathy and emotional intelligence

translate into real quantifiable revenue gains. Google's Project Aristotle found, the highest performing teens had one common characteristic,

emotional safety, driven largely by empathy led by emotionally intelligent leaders.

Here's a case in point. Satya Nadella took over Microsoft from Steve Balmer.

Microsoft had been losing ground to competitors like Google and Apple.

The company missed out on the early mobile revolution.

Its Windows operating system was starting to look

outdated and Microsoft was struggling to compete in the cloud computing

market. When Satya took over he made a purposeful detour from the aggressive

competitive culture that Balmer had cultivated.

He incorporated empathy and emotional intelligence into the company's ethos.

The result?

Microsoft's market cap has soared from 300 billion to over 1 trillion.

Under Saftia's leadership in five years, a coincidence?

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