An Effective IAQ Process w/ John Ellis

HVAC School - For Techs, By Techs

Bryan Orr

Education, Business, Self-improvement, Careers

4.9 • 1K Ratings

🗓️ 19 August 2021

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

In today's podcast, John Ellis joins Bryan to talk about indoor air quality (IAQ). He also explains the ideal process for providing IAQ solutions. John has a lot of experience working as a consultant for people who have respiratory issues, so he has valuable perspectives.

The HVAC and IAQ fields intersect in the areas of thermal comfort, humidity, building pressures, ventilation, filtration, and source control (which pollutants are present, where they come from, and how we can remove them).

John does not believe in throwing IAQ products at a problem. He believes in a thorough analysis of the structure to present the customer with solutions tailored to their home and needs. Ideally, John would like to see technicians take a process-oriented approach to indoor air quality: investigate, analyze, and quote. He believes in the power of slow, complete diagnosis, including listening to customers' complaints. Remember, they've been living in the structure and can tell you about the issues they've noticed in their home and their health concerns.

When you analyze a system, you may have to do additional testing beyond a visual inspection. Sometimes, you can't always find fungal growth or must call an expert to test for asbestos. The key to practicing IAQ is to be open-minded and seek help from experts beyond your field.

While IAQ solutions can be expensive, they can be well worth it for many customers. Try not to pass your own judgment on the prices; after all, you are performing quality work and could save your customer money on medical bills.

John also explains:

How to start training for IAQ sales
Customer questionnaires
Maintenance agreements
Becoming comfortable with IAQ diagnostics
How to present high costs and financing options to
customers
Being a truly caring, attentive consultant
IAQ marketing
Making money as an IAQ consultant

If you want to talk to John about IAQ, you can contact him at (505)-652-8119 or dynamicairconsulting@aol.com.

If you have an iPhone, subscribe to our podcast HERE, and if you have an Android phone, subscribe HERE.

You can learn more about the 2022 HVACR Training Symposium HERE.

Transcript

Click on a timestamp to play from that location

0:00.0	This episode of the HVAC School Podcast is brought to you by our partners.
0:10.0	Carrier and Carrier.com, Refrigeration Technologies at refriggedec.com.
0:16.0	Fieldpiece and Fieldpiece.com. Fieldpiece makes so many great tools that it's hard to mention them all but they do have a new large pipe
0:23.2	clamp that you're definitely going to like it goes up to four inches and it works
0:27.8	great if you are in the more industrial sides of our industry very very
0:32.3	accurate great form factor. We tested it out at
0:35.8	Kailos and we really love it. Find out more by going to fieldpiece.com.
0:40.0	I'm going to talk for a second about the coil shot from Speedplane.
0:45.1	Coil shot from Speedplane.
0:46.2	Coil shot are these tablets that go into a special gun.
0:50.1	You can take a look on YouTube.
0:51.2	We've done some videos on them, how to clean coils with them.
0:53.7	It's a really interesting way of limiting the amount of cleaner that you use and kind of better
0:58.8	controlling that, especially for people who are going to be doing a lot of simple maintenance cleanings.
1:03.4	I can see it being a really effective tool for that to put on the truck of maybe a maintenance
1:07.0	technician, something along those lines, and it comes with a special applicator gun.
1:11.6	You slide the tablet into the gun and you're ready to go.
1:14.3	You don't need anything else, you just switch on the side of the gun between rinse and chemical
1:19.2	apply.
1:20.2	That's the coil shot from speed clean.
1:21.9	Take a look from Speed Clean. Take a look.
1:23.0	Speed Clean.com.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Bryan Orr, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Bryan Orr and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.