All My Projects Are Your Projects

You've Been Heard

Philip Howard

Tech News, Technology, Business, Management, News

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🗓️ 12 May 2026

⏱️ 33 minutes

🔗️ Recording | iTunes | RSS

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Summary

Dario Sarmiento started as a help desk fixer at one of the world's largest law firms during the dot-com boom. He thought his job was solving tech problems. Turns out, his real job was understanding how every department actually works.Now CIO at Wilshire Law Firm, Dario brings a unique perspective shaped by 25 years in legal tech and a master's in theological studies. His approach? Servant leadership that puts people first and treats IT as the connective tissue of the organization.We get into workflow intimacy (why IT touches every department differently than HR or Finance), the upside-down leadership triangle, and why AI governance is about teaching people to use the right hammer for the right job. Plus the story of an employee who almost quit to become a bus driver—and how Dario's intervention changed his entire trajectory.The biggest takeaway? IT's strategic advantage isn't technical expertise. It's proximity to how the whole business actually operates.

Transcript

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0:00.0	All right. Well, it's a pleasure to welcome you back to you've been her.
0:13.1	The podcast is on for current IT leaders and next generation of tech enthusiasts looking to secure their seat at the table.
0:21.7	Our mission is to move beyond the corporate scripts and to have real conversations
0:26.1	about what it actually takes to lead organizations into tomorrow.
0:31.5	I'd like to introduce today's guest, Dariozareu Sarmiento.
0:35.6	Dario, I want to start by saying a huge thank you for your time and
0:39.7	willingness to dive into the trenches with us today. To our community over at you've been
0:44.7	heard.com, you're in for a unique treat. While Dario is a seasoned CIO with over 25 years of
0:51.6	experience, currently leading the charge at Wiltshire Law Firm.
0:57.0	He brings a perspective you don't often see in the server room.
1:00.3	He actually has a background in theology.
1:03.4	This human-centric philosophy deeply influences how he builds trust and transparency in high pressure environments.
1:12.0	Dario, we've got a lot of stuff to talk about today around your journey from fixer to
1:17.5	fortifier, but I'd love to start by handing off the microphone off to you.
1:22.9	Please introduce yourself and let us know a little about yourself.
1:26.3	Yeah, great.
1:27.0	To be here, thank you so much
1:28.4	for having me and of being part of this community. It's new for me to be part of this community.
1:32.5	So I was excited to hear about it and see what you all were putting together for IT leaders.
1:38.0	So I'm honored to be a guest and participate in this. So thank you for that.
1:42.6	Like you. It's an interesting journey I've had over the years. I grew up in New Jersey.
1:47.3	I was born and raised in Jersey boy and found my way out to California after finishing
	...

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