4.9 • 1.8K Ratings
🗓️ 19 September 2025
⏱️ 8 minutes
🧾️ Download transcript
Imagine climbing into the cockpit at 30,000 feet without training. That's the hidden risk inside many organizations. Darren Hardy presents a stark comparison, precise numbers, and a remedy that can safeguard margins and momentum before avoidable losses mount. It's time to examine who's actually at the controls.
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| 0:00.0 | Welcome to Darren Daly on demand, your most trusted resource to help you become better every day. |
| 0:07.3 | Here's your success mentor, Darren Hardy. |
| 0:13.8 | Imagine if somebody tossed you the keys to a jet airplane, but never taught you how to fly it. |
| 0:19.6 | Sounds reckless, right? That's exactly what happens |
| 0:22.2 | in many companies every day. Studies by the Chartered Management Institute, CMI, found that 82% |
| 0:28.1 | of bosses, or people in leadership positions, are what they call accidental managers, leaders |
| 0:34.2 | with no formal training in leadership at all. That's like having a majority of planes |
| 0:39.6 | in the sky being flown by unlicensed and untrained pilots. And it's no wonder why most |
| 0:45.3 | businesses fall out of the sky crash and burn. CMI's research study found that one in four |
| 0:51.0 | people in the workforce have management responsibilities, and very few of those |
| 0:55.2 | have been trained to do their jobs. Although this is not a new problem, there has been a spike in |
| 1:01.6 | staff being promoted into leadership positions without adequate training since the pandemic. In 2019, |
| 1:07.1 | the Institute estimated that around 68% or some 2.4 million of the 3.4 million managers |
| 1:12.8 | fell into this category. Now the number is 82%. Why? What's happening? Well, the tight labor |
| 1:20.9 | market has increased the number of people being promoted simply because they are good at the |
| 1:25.5 | functional or the technical aspects of the job, |
| 1:29.4 | but have never been actually trained on how to manage and lead human beings effectively. |
| 1:34.9 | And because of the multi-generational and increased emotional demand by the modern labor force |
| 1:39.6 | for more EQ leaders, the result is this. It's having a significant negative impact on workers' daily |
| 1:45.8 | lives. One and three employees is quitting due to poor management. Let's talk about the financial |
| 1:52.7 | impact this has on your bottom line. Let's say your business does 20 million, and you have 30 |
| 1:58.4 | employees. Replacing an employee can cost six to 15 times their annual |
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