Al's Formal Wear Has Closed It's Doors And This Lady Says That That's Poor Customer Service

The Michael Berry Show

KTRH

News, Society & Culture, Politics

4.8 • 2.3K Ratings

🗓️ 9 August 2023

⏱️ 12 minutes

🔗️ Recording | iTunes | RSS

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0:00.0	The Michael Berry Show.
0:02.0	If you rented a Tuxedo within the last 25 years, chances are you rented it from Al's
0:13.4	Formalware.
0:14.4	I mean, the Mint's Warehouse did some rentals.
0:21.4	There's a one-off here and a one-off there, but I don't know that anybody has the footprint
0:26.8	that Al's Formalware has or did on Saturday employees were told, yeah, we're closing
0:41.0	the shop.
0:42.0	Let's get this.
0:43.0	We barely have enough time for this.
0:44.0	Al's Formalware has been in business for more than 70 years in the Houston area.
0:47.8	The parent company made the abrupt announcement yesterday.
0:51.0	Our Michelle Turner has spent the day talking to customers and employees.
0:54.2	She joins us live now from a store in the Willow Brook area of Michelle.
0:58.8	And key today, I spoke to a manager who's been with the company for over 28 years.
1:03.7	He told me that this closure happened so fast.
1:07.3	He said he's a little upset, but now he's looking forward to retirement.
1:11.9	Today I spoke to two customers.
1:13.8	One is getting married next month.
1:16.4	Now she and our fiance are trying to scramble and find new suits.
1:20.6	The other said he is grateful.
1:22.9	He was able to get his suit from the store behind me before they went out of business.
1:33.8	This was the letter Sydney Mitchell saw outside Al's Formalware in Willow Brook.
	...

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