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WSJ Your Money Briefing

AI Shopping Assistants Are Here. Should You Use Them?

WSJ Your Money Briefing

The Wall Street Journal

News, Business News

4.11.7K Ratings

🗓️ 28 May 2025

⏱️ 11 minutes

🧾️ Download transcript

Summary

From organizing lists, to comparing products, AI tools have the power to transform how we shop. But without careful handling, these enthusiastic chatbots may nudge you to spend more than you intend. WSJ contributor Alexandra Samuel shares lessons from her own journey down the AI shopping rabbit hole with host Imani Moise. Sign up for the WSJ's free Markets A.M. newsletter.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Americans love using their credit cards, the most secure and hassle-free way to pay.

0:04.0

But DC politicians want to change that with the Durban Marshall Credit Card Bill.

0:08.0

This bill lets corporate megastores pick how your credit card is processed,

0:13.0

allowing them to use untested payment networks that jeopardize your data security and rewards.

0:18.0

Corporate megastores will make more money and you pay the price. Tell

0:22.2

Congress to guard your card because Americans lose when politicians choose. Learn more at guard

0:29.0

your card.com. Here's your money briefing for Wednesday, May 28th. I'm Imani-Maui's for the Wall Street Journal.

0:41.1

Whether you're someone who swears by their shopping list or an impulse buyer, apparently

0:45.4

there's an AI tool for that. Today's guest is a self-proclaimed shopping expert and technology

0:50.1

researcher who recently published an article in the Wall Street Journal about how AI has completely

0:55.3

transformed her shopping experience. I could look at my phone and see what I've written down like

1:00.7

some kind of animal, but now my AI just talks in my ear. I give it the list. It organizes it by aisle.

1:05.7

And then I can say, you know, okay, I'm in the dairy aisle now. Remind me what I wanted to get.

1:09.9

But are AI shopping assistance a little too good at helping you part with your money?

1:14.3

We'll talk to contributor Alexandra Samuel about how she trained ChatGPT to keep her shopping habit under control.

1:20.7

That's after the break.

1:38.4

Thank you. This podcast is brought to you by FTI Consulting,

1:43.7

trusted by the world's top international corporations, private equity and law firms,

1:46.6

when facing moments of crisis and transformation.

1:49.9

FTI Consulting, experts with impact.

2:04.0

From comparing products to navigating store aisles, AI has become WSJ contributor Alexandra Samuel's favorite retail companion, letting her husband off the hook. She's even given her AI the power

2:10.4

to deliver some tough love when her shopping habits go too far. When she considered picking up

...

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