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Software Engineering Daily

Agentic AI at Glean with Eddie Zhou

Software Engineering Daily

Software Engineering Daily

Technology, News, Tech News

4.2653 Ratings

🗓️ 22 April 2025

⏱️ 43 minutes

🧾️ Download transcript

Summary

Glean is a workplace search and knowledge discovery company that helps organizations find and access information across various internal tools and data sources. Their platform uses AI to provide personalized search results to assist members of an organization in retrieving relevant documents, emails, and conversations. The rise of LLM-based agentic reasoning systems now presents new

Transcript

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0:00.0

Gleen is a workplace search and knowledge discovery company that helps organizations find and access information across various internal tools and data sources.

0:10.0

Their platform uses AI to provide personalized search results to assist members of an organization in retrieving relevant documents, emails, and conversations.

0:19.0

The rise of LLM-based agentic reasoning systems now presents

0:23.2

new opportunities to build advanced functionality using an organization's internal data.

0:29.0

Eddie Zhao is a founding engineer at Glein and previously worked at Google. He joined Sean Falconer

0:34.8

to discuss the engineering and design considerations around building

0:38.5

agentic tooling to enhance productivity and decision making.

0:42.5

This episode is hosted by Sean Falconer.

0:45.3

Check the show.

1:02.4

Thanks, Sean.

1:02.9

Great to be here.

1:03.8

Yeah, absolutely.

1:04.5

I'm really looking forward to this.

1:05.9

So I'm fairly familiar with Glean as a bunch of my former colleagues at Google have gone and

1:11.7

moved on to working at Glean.

1:13.5

And I'm curious about how is the original vision of Glean evolved from this like enterprise

1:19.1

search company to now working and having a still reasoning agent as part of their offering?

1:25.3

Yeah, yeah, definitely.

1:26.7

I'd like to think that our vision actually hasn't changed that much.

1:32.5

And Enterprise Search was really just the first way that we could deliver part of that vision.

1:38.2

And so the way I like to think about it is with Enterprise Search, we were meeting

1:43.1

knowledge workers in a little slice of their sort of job to be done, their user journey, right?

...

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