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InsTech - insurance & innovation with Matthew Grant & Robin Merttens

Adam Richards, COO & Founder and Andy Stevenson, Advisor, Albany Group: Supply chain management & operational resilience

InsTech - insurance & innovation with Matthew Grant & Robin Merttens

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 2 August 2020

⏱️ 33 minutes

🧾️ Download transcript

Summary

After spotting a gap in the market, Adam Richards co-founded Albany Group to build technology solutions to help insurers improve their supplies and claims processes, and how they interact with their partners. Listen here or on Apple Podcasts, Spotify, and Google Podcasts. Adam is joined by Andy Stevenson, a former Albany client now helping to expand the business, talk to Matthew about how their risk and intelligence software helps with supply chain management and improving operational resilience. Talking points include: Self-funding vs external funding The problems with supply chains Building software solutions around customer feedback Switching to no-code solutions Advice for finding technology partners If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on Linkedin. Find out what we are up to at InsTech London and sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to an InsTech London podcast, or reading the accompanying transcript, you can claim up to 0.5 CPD hours towards the CII member CPD scheme. Complete the InsTech London Podcast Feedback Survey to claim your CPD time.

Transcript

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0:00.0

Good morning. If you're one of our loyal regulars, he's listening to us first thing on Sunday morning, then it's great to have you back again this week. Or if it's your first time, maybe you found this through one of the top 10 lists on podcasts

0:25.1

worth listening to that seem to be circulating this now. Either way, it's Matthew Grant here,

0:30.3

partner at Interstate London and your host for the Instac London Podcast. And I'm delighted to have

0:34.6

you today joining us from wherever in the world you are or whatever you are up to.

0:38.8

Now, like many of you, the last few months, has proved incredibly busy for us at INSdeck London,

0:43.6

but a great chance to learn more about what is going on around the world,

0:46.9

and we are seeing a strong set of themes emerging.

0:50.3

If you want to find out more, then check us out at www.com.

0:54.6

London, worth signing up to the newsletter 2, handwritten, and with you every Wednesday at 7am UK time.

1:01.6

Now, one area that is changing a lot is the use of technology to manage claims and fraud.

1:06.3

And as you're about to discover, the story of the founding of Albany Group was driven by Gap in the market

1:11.3

and the realisation by the two founders, Stuart Griffiths and Adam Richards, that there must be a better way to do things than the manual and disconnected processes used by the insurance market for managing supplies for claims and their other partners.

1:25.1

In this episode, I'm joined by Adam and Andy Stevenson.

1:28.4

Andy is a former client of Albany,

1:30.0

who is now helping the company further expand its business.

1:32.9

And as usual, we cover a lot of ground relevant both to those

1:35.4

building a new company or those interested in learning more about another company

1:39.7

with a growing and engaged client base that you might want to partner with.

1:54.2

Adam, Andy, really looking forward to hearing more about Albany today.

1:59.3

I think you're a really interesting example of a company that's just been working away somewhat under the radar but actually

2:01.4

have been building up relationships as you offer your risk and intelligence software

2:05.7

out there since 2007 we'll hear shortly about how you've funded that a really

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