Accessible and Inclusive UX Design: The Business Case - Part 2

Technology Revolution: The Future of Now

Bonnie D Graham

News, Business News, Technology

4.9 • 112 Ratings

🗓️ 1 May 2019

⏱️ 55 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

The buzz: When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?” (Billy Gregory). The World Health Organization estimates 1B people, 1 in 7, live with a disability. Per the UN Convention on the Rights of Persons with Disabilities, access to information technology is a basic human right. The impact of design and user experience (UX) on business success is profound. User experiences impact customer satisfaction and loyalty in a competitive marketplace. How to eliminate disability barriers in workplace software? Harness advances in natural language processing and artificial intelligence. The experts speak. Neil Milliken, Atos: “Diversity is reality, inclusion is a choice” (Stephen Frost). Debra M. Ruh, Ruh Global Communications: “It's not what you look at that matters, it's what you see (Henry David Thoreau). Nicole Windmann, SAP: “Done is better than perfect” (Sheryl Sandberg). Join us for Accessible and Inclusive UX Design: The Business Case.

Transcript

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0:00.0	Welcome to the most nutritious hour of business talk all week.
0:11.9	This is Coffee Break with Game Changers, presented by SAP.
0:15.8	The best run business is Run SAP.
0:18.3	Your host and moderator is Bonnie D. Graham.
0:20.8	You'll hear from the innovators who have learned to use game-changing technologies to shake up the status quo and help move today's businesses in new directions.
0:28.6	Now, here's Bonnie D. Graham.
0:30.9	Yes, indeed.
0:31.8	Welcome, welcome, welcome.
0:33.0	If you want to run with the game changers, allergies and all at spring here in the East Coast of the U.S., you are in the right place because this is still where the best run.
0:43.2	Let's see what the buzz on the street is today.
0:45.8	I have a quote from Billy Gregory.
0:47.8	He calls himself a senior accessibility engineer.
0:51.2	Let's put the focus on accessibility.
0:53.7	I found a quote from him at career foundry.com in a blog.
0:58.3	He tweets at the Billy Gregory, so there must be a lot of them.
1:02.7	And here's the comment that you made.
1:04.8	Listen up.
1:05.3	When U.X, that's user experience, doesn't consider all users, shouldn't it be known as some user experience or S-U-X sucks?
1:16.7	Okay, let's just let that sink in a little bit.
1:18.9	Billy Gregory is at the Pichello group and he's the director of training.
1:22.6	So let's talk about what the implications are for this.
1:25.2	We're talking about user experience, U-X, we will use that term from time to time during the show.
	...

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