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slash disclosures. Welcome to the A16Z podcast. I'm Michael Copeland. This segment of the pod

centers on all things logistics, how packages get from point A to point B, the warehousing in

between, the security, the networking, the data, the predictions, the whole baloacs.

Moderating this discussion is Andresen Horowitz's own Jeff Jordan, and joining him are four

experts in the space.

Mike Smith, C-O-O-O from Stitchfix, Lower Duke, who runs Enterprise Supply Chain at Zazel,

Mike Swartz, who's a consultant and a longtime expert in this space, space. And then finally, Dwight Gaston,

chief delivery officer at Julep. Jeff Jordan kicks it off. And then Mike Smith comes back with the

first response. For each of you, can you spend a little time describing kind of what your

business does and why your job is hard.

So what unique attributes make it hard?

And, Mark, you can pick whatever experience you want to lob in on that one.

Yeah.

Okay, yeah.

So our business is, again, it's a personalized styling service for women.

We use data and analytics to be able to understand a woman's style, and we send them a box of five things that should work for them, and they can try it on.

Like highly personal. Highly personalized. There's not been one fix of all the fixes that we've sent out that have been the same, so they're always different. And it is meant to be able to try it on the comfort of your

own home, the context of your own closet, almost like a fitting room, like a personal fitting room.

And whatever you keep or whatever you like and you want to buy online, you buy online and you

...