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Welcome to the A16Z podcast. I'm Michael Copeland.

In this world of massive cloud-based applications and services, rolling out software has

moved from an episodic event to an almost continuous release cycle.

In that environment, software products aren't as, quote-unquote, done as they used to be. They can't be.

So the focus is shifted to reversibility, building a development organization with the

design tools and processes that can aggressively iterate while also creating safety nets.

So if things do get screwy, they can be fixed before customers even notice.

Call it DevOps or application operations.

Steven Sinovsky leads a discussion with Kartik Rao from Signal FX and Alex Solomon from PagerDuty about the evolution of IT operations

and the requirements and challenges that modern distributed applications pose

for a development organization.

Steven Sinovsky starts the conversation.

What we thought we do is have a little bit of a discussion about the role of DevOps and how

that really changes, how things are going in IT represented by two great

founders with some wonderful tools in the space.

But just diving right in, I think one of the most interesting things is that historically

IT has really thought about waterfall development and requirements gathering and and really trying to solve

these customer problems where the customer is an internal facing organization how

...