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Akimbo: A Podcast from Seth Godin

A quantum theory of customers

Akimbo: A Podcast from Seth Godin

Midroll Media

Society & Culture

4.81.9K Ratings

🗓️ 14 October 2020

⏱️ 36 minutes

🧾️ Download transcript

Summary

Treat different people differently


Akimbo is a weekly podcast created by Seth Godin. He's the bestselling author of 19 books and a long-time entrepreneur, freelancer and teacher.

You can find out more about Seth by reading his daily blog at seths.blog and about the workshops at akimbo.com .

To submit a question and to see the show notes, please visit akimbo.link and press the appropriate button.




Hosted on Acast. See acast.com/privacy for more information.

Transcript

Click on a timestamp to play from that location

0:00.0

A clarinet can make a virtually infinite number of sounds.

0:04.2

There are practically an infinite number of stars. We could never list all the

0:09.6

combinations of ice cream that are available. And yet there are fewer than 100 basic elements on the

0:18.2

earth. Hey, it's Seth and this is a Kimbo.

0:24.0

We'll be back in a second to talk about digital, analog, and quantum states.

0:33.4

But first, here's a message from our sponsor.

0:37.6

It's back.

0:39.6

The Real Skills Conference is back.

0:42.4

A conference for people like you, not a bunch of speakers, but interactive.

0:47.2

Two hours on the tips of your toes, seeing and being seen,

0:51.6

being part of a conference about real skills, the skills that matter,

0:56.5

solving interesting problems, doing work that truly matters.

1:01.4

We don't run it very often. It's proven it's effective.

1:05.0

97% of the people who started it last time were there at the end.

1:09.5

Check out Real Skills Conference.com. All the details are there. I hope you'll consider joining us.

1:15.6

Come, make a ruckus. Thanks.

1:18.6

I actually really want to talk about customer service but first quantum states.

1:25.2

Why are there fewer than 100 elements everything from uranium to hydrogen and in between, but you will recognize the names of most of them and

1:36.1

there aren't that many to choose from. On the other hand, analog things like the sounds and instrument can make are numberless.

1:47.4

So why the distinction.

1:49.9

The distinction is that electrons which determine which element we're dealing with need to be here or there.

1:58.0

They are never in between or at least not for very long, here or there.

...

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