meta_pixel
Tapesearch Logo
Log in
An Arm and a Leg

A ‘payday loan’ from a health care behemoth

An Arm and a Leg

An Arm and a Leg

Documentary, Health & Fitness, Medicine, Society & Culture

4.81.1K Ratings

🗓️ 25 May 2023

⏱️ 23 minutes

🧾️ Download transcript

Summary

What happens when a single company runs the most U.S. health insurance plans, owns a network employing more doctors than anyone else, and starts to get into the business of loaning money to doctors?

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there. Last month, I saw a wild tweet from a doctor in New York, and lots of other people

0:05.2

saw it do. It made the rounds. It said that Optum, a subsidiary of United Health Group,

0:10.5

better known for running the big insurance company United Healthcare, quote,

0:15.1

is now running a payday loan business targeting medical practices." This doctor wrote that

0:21.5

United denies and delays payments to docs. In other words, hurting their cash flow,

0:27.1

making them targets for a payday loan business. And one thing checked out right away,

0:32.0

Optum is offering loans to doctors and other providers at interest, and the pitch is cash flow.

0:38.0

Optum pay advance is filled for healthcare organizations like yours.

0:43.3

We've developed a customized cash flow solution that gives easy and fast access to funds.

0:50.0

The website gives an example where a $100 loan means $65 to you up front,

0:55.3

and then keeping $35. The doc who tweeted it called the idea,

0:59.6

genius exclamation point. You know, genius like evil genius. I mean, it sounded like my boss

1:05.5

telling me, hey Dan, payday's friday, and I got some bad news and some good news. The bad news is

1:11.6

I'm not going to pay your friday. I'm going to do a deep dive on your time sheet. I may ask you

1:15.9

for a bunch of supporting paperwork. Honestly, I don't know how long it'll take or how much

1:20.8

I'm actually going to pay you. So, you know, that's the bad news. The good news is I confront you

1:26.1

some of the money. I'll just take it out of any future paychecks plus a little something for my

1:29.9

trouble. See, 35%. I talked with the doctor who posted the tweet, Alex Steinslager,

1:36.6

a urologist in New York. So that's an incredible business plan. You have to be really creative

1:43.9

to come up with that business idea. You also have to have steel bowls to actually propose that

1:52.3

publicly. I mean, you have to not have any moral compass at all. Now, having looked into it,

1:59.6

I got to say, it may not be exactly that simple. United Health Group operates a huge web of

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from An Arm and a Leg, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of An Arm and a Leg and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.