Grace Jackson is a humanitarian worker. Right now, she works in Malawi. She's worked previously in the DRC, that's the Democratic Republic of the Congo. She fought Ebola in Sierra Leone. We'll hear all about that. But one constant in her work is cooperating with government officials, the local officials where she's working,

or sometimes the ministers in her home government, the UK.

And she said, you know it's going to be a bad day.

When the minister's office calls you and says,

the minister was watching the news this morning,

and they saw your country, well, crisis, and it's never good news.

One time this happened to me

and the minister had seen a news report on a refugee camp

that we were supporting and felt that there was too much mud on the ground and would

like us to do something about it, please.

Too much mud?

Yep. And so then you have to spend several days trying to figure out if there is indeed too much

mud or if there's a normal amount of mud and in any case, is there anything that you can do

about it and then go back to the minister and explain,

we're really sorry, but, like, mud is on the ground

and we're not going to do anything about it.

It turns out mud is endemic to the environment.

Yeah.

But you have to go back and sort of close the loop.

Like, here's the after-action report on that mud situation.

Yep, yeah. situation. Yep.

Yeah.

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