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Your Undivided Attention

A Conversation with Facebook Whistleblower Frances Haugen

Your Undivided Attention

Center for Humane Technology

Center For Humane Technology, The Social Dilemma Netflix, Us Society, Cognitive Liberty, Future, Politics, Tech Podcast, Ai And Work, Privacy, Apple, Government, Techandsociety, Tristan Harris, Jon Haidt, Aza Raskin, Elon Musk, Ethical Technology, Attention Economy, Kids Phone Addiction, Tech Politics, Ai History, Screen Time, Cht, Superintelligence, Sam Altman, Silicon Valley, Daniel Barcay, Little Tech, Algorithmicbias, Infinite Scroll, New Ai Shows, Humans, Kids Tech, Meta, Aiinsociety, Machinelearning, Chat Bots, Civictech, Automation, Ai And Kids, Society & Culture, Ai Regulations, Digitalgovernance, Tech And Relationships, Us Politics, Ai Personhood, Aiaccountability, Digitaldemocracy, Tech, Societalimpact, Humancenteredai, Futureofwork, Kids Online Safety, Ai Welfare, Polarization, Disinformation, Anthropic, Claude, Breakdown Of Trust, Open Ai, Technology, Ai Politics, Ai And Happiness, Aiandhumanrights, Tech Addiction, Politicaltechnology, Tech Ethics, Dataprivacy, Google, Relationships, Politicsandai, Artificial General Intelligence, Elections, Kids And Ai, Democracy, Ai Podcast, Best Ai Shows, Responsibleai, Ai Addiction, Socialjustice, Agi, Tech Policy, Screentime, Ai And The Future, Ai And Education, Surveillance, Addiction, Asi, Llms, Ai And Relationships, Character Ai, Technopoly, Machines, Bigtech, Ai And Rights, Children And Tech, Artificial Intelligence

4.81.9K Ratings

🗓️ 18 October 2021

⏱️ 55 minutes

🧾️ Download transcript

Summary

We are now in social media's Big Tobacco moment. And that’s largely thanks to the courage of one woman: Frances Haugen. Frances is a specialist in algorithmic product management. She worked at Google, Pinterest, and Yelp before joining Facebook — first as a Product Manager on Civic Misinformation, and then on the Counter-Espionage team. But what she saw at Facebook was that the company consistently and knowingly prioritized profits over public safety. So Frances made the courageous decision to blow the whistle — which resulted in the biggest disclosure in the history of Facebook, and in the history of social media. In this special interview, co-hosts Tristan and Aza go behind the headlines with Frances herself. We go deeper into the problems she exposed, discuss potential solutions, and explore her motivations — along with why she fundamentally believes change is possible. We also announce an exciting campaign being launched by the Center for Humane Technology — to use this window of opportunity to make Facebook safer.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey everyone, it's Tristan. Real quick before we dive in, the audio quality in this episode

0:05.5

wasn't quite as good as we'd want it to be, but we wanted to prioritize getting it to you sooner

0:09.7

rather than later, because it's the Facebook whistleblower. Indeed, we got the opportunity

0:16.0

to speak with Frances Haagen herself. And if all that sounds exciting to you and you're an audio

0:21.3

producer, we're actually looking for a senior producer for this show, You're Undivided Attention.

0:27.1

We're especially interested in candidates who are aligned with our mission, which is why we're

0:30.4

sharing this opportunity with you, our listeners. So please apply or share the role with someone

0:35.6

who might. Visit humaintec.com slash careers. And with that, here we go.

0:47.3

I joined Facebook because I had a very close friend who helped me relearn to walk when I got

0:53.3

really sick back in, you know, 2015, 2016, who got radicalized on the internet.

1:00.6

And so the issue of misinformation and the quality of our information environment was a very personal

1:05.2

issue for me. And once I began working at Facebook, it became apparent to me over time that there

1:10.5

were conflicts of interest between what was in the public's good and the profits of Facebook,

1:15.6

and that Facebook consistently resolved those conflicts by prioritizing profits over people.

1:20.0

And at some point, I realized the only real path for it, the only thing that was aligned with

1:26.8

the public good was making sure that the public had the information they needed to make decisions

1:31.5

that were good for themselves. That's Francis Hagen. She's a specialist in algorithmic product

1:38.2

management. She worked on ranking algorithms at Google, Pinterest, and Yelp, and was even a co-founder

1:44.8

of a popular dating app called Hinch. She was then recruited to Facebook to be a product manager

1:50.1

on civic misinformation and then worked on counter-espionage. But what she saw at Facebook was that

1:56.6

the company was consistently and knowingly prioritizing profits over public safety. And so Francis

2:03.1

made the courageous decision to blow the whistle, which resulted in the biggest disclosure in the history

...

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