A Company Isn't Family
Founder's Journal
Morning Brew
4.8 • 1.1K Ratings
🗓️ 5 November 2021
⏱️ 10 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | What's up everyone? This is Alex Lieberman, co-founder and executive chairman of Morning Brew. |
| 0:05.8 | Welcome back to Founders Journal, my personal audio diary where I give you the business builder, |
| 0:11.9 | the tools you need to think better in order to build better, whether that's building a business, |
| 0:17.2 | a team, or a new product. Today, I am talking about why your company is not your family. Let's hop into it. |
| 0:30.1 | So in May of last year, in the middle of the pandemic, I came across a letter by Toby Lutke, |
| 0:36.8 | who's the founder of Shopify. And if you don't know, Shopify is a $184 billion e-commerce platform |
| 0:45.8 | that powers the online shopping experiences for everyone from Netflix to Oatley to Spanx. |
| 0:53.8 | In this letter that Toby wrote to every Shopify employee, he talked about what leadership |
| 1:00.8 | looks like during times of crisis. He talked about Shopify's position on social and political |
| 1:07.5 | issues. And finally, he talked about why Shopify wasn't a family. And I think it's this last topic |
| 1:16.6 | especially that caught people off guard. You know, we live in a time where joy of work is far |
| 1:24.8 | more of a focus than it was 50 years ago. I think that's probably because there's more choices |
| 1:30.8 | around what you can do for your work than ever before. We talk about the importance of work life |
| 1:36.8 | balance. We talk about the importance of having a great culture. We talk about benefits and how |
| 1:42.4 | a benefits package is so important in deciding where you want to work. And I think on the surface, |
| 1:48.4 | these top priorities that we talk about in the workplace today, they do feel more and more like |
| 1:54.7 | the joy you experience as part of a family. But this is exactly why I believe Toby specifically |
| 2:02.4 | said that this concept of your company being your family or Shopify employees referring to Shopify |
| 2:09.6 | shop of family, why that's so harmful. He knew he had to nip this idea in the bud. Some of you |
| 2:17.2 | who are listening to this may think it's too harsh. Shopify isn't a family. What is Toby talking |
| 2:23.6 | about? Is it a company supposed to feel like a family? Is he just another cold blooded founder |
| 2:30.3 | of a publicly traded company that doesn't care about his people? I want to share a paraphrased |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Morning Brew, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Morning Brew and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

