#99 Version Next, Now Part 3, Episode 1: Looking Up w/ Ricardo Madan, TEKsystems

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9 • 113 Ratings

🗓️ 27 October 2020

⏱️ 37 minutes

🔗️ Recording | iTunes | RSS

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Summary

The COVID-19 pandemic upended the global economy, but business didn’t stop—it adapted. Many organizations rewrote recovery and business continuity plans. Some companies reprioritized projects to optimize costs, while others created new business models and ways of working. Regardless of which path they took, the pandemic forced digital transformation upon businesses that weren’t necessarily ready for it. Speed is more essential than ever. Agility is imperative. Organizations are recalibrating technology roadmaps. They’re pivoting and prioritizing the “big rocks” crucial to creating a resilient enterprise in a new digital economy. The cloud is the greatest enabler for both business and delivery agility, but transformation requires bold leadership. Leaders from TEKsystems and 1Strategy discuss how organizations must take action; to not only survive but also thrive, in the digital economy.

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Transcript

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0:00.0	Hi, this is Greg Keltstrom. Welcome to the Agile World Podcast, where we discuss customer
0:06.4	experience, employee experience, and transformation in an Agile age. The Agile World Podcast is
0:13.1	brought to you by TechSystems, an industry leader in full-stack technology services, talent
0:18.6	services, and real-world application. For more information, go to techsystems.com.
0:24.9	To read more about the topics discussed on this show, you can go to my website at the
0:28.6	Agile.world and read my latest articles or get a copy of my latest book, the Center
0:33.6	of Experience, a blueprint for creating an experienced led organization, now available on Amazon
0:39.6	and other retailers. My name is Greg Keltstrom and I'm the CEO and
0:42.5	co-founder of CareerGig and host of the Agile World Podcast. I'm excited to introduce
0:46.8	the final episode of a special three-part series about how the COVID pandemic has impacted
0:52.2	technology roadmaps and how enterprises are leveraging cloud technologies to build resiliency.
0:58.2	Brought to you by TechSystems, an industry leader in full-stack technology services, talent
1:03.3	services, and real-world application. Today we're going to talk about how organizations
1:08.4	are recalibrating technology roadmaps, while pivoting and prioritizing the big rocks,
1:13.7	crucial to creating a resilient enterprise in a new digital economy. To help me discuss
1:18.8	this topic, I'd like to welcome the Vice President of Technology Products and Services
1:23.3	at TechSystems, Ricardo Madan. First, why don't you tell me a little bit about your
1:27.9	background and what you do at TechSystems? Sure, and it's great to be here. Thank you
1:33.8	for having us on again, Greg. Absolutely. And relative to what I do at TechSystems
1:40.4	for the last time you had me on the show, I am still blessed to lead our technology
1:47.8	practice, technology solutioning, and service delivery functions here at TechSystems
1:53.0	Global Services. So they have not seen fit to change the job description yet, still
	...

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