Welcome to the How to be Awesome at your Job Podcast.

Common Ground is the biggest load of BS you can have in negotiation.

If we can get to the person to feel seen heard and understood, then we've earned the right to then start to look to influence and persuade them to our way of thinking.

The number one skill of all the top negotiators out there is this ability to

emotionally self-regulate because it's no good if I'm there with a family who are losing it. They're breaking down,

understandably, they're highly emotional and if I'm the same or I haven't got my own

act together it's not to come across very well.

That's Scott Walker. He's a former hostage negotiator who's helped resolve over 300 crises,

including kidnapping, piracy, and cyber extortion attacks.

Now he shares his expertise to organizations

all over the world through his workshops and keynote speeches.

And today he's going to share some of his best wisdom

for your next high stakes conversation.

So you'll learn one, the number one skill of master negotiators.

Two, two tricks to help prepare you for any conversation.

And three, how more pies helps you build report yes that's an acronym more pies I'm

Pee McKitis this is how to be awesome at your job and now here's Scott

Scott welcome thanks for having me good to be here oh it's great to have you and I think we must start with a thrilling hostage negotiation story.

A thrilling hostage negotiation story just like the movies obviously because that's how every single one

where the helicopter gun ship comes in and there's a mass battle I like like to say actually, before I get into the story,

is if there was a fly on the wall for 99% of these

kidnapped for ransom negotiation situations.

...