953: How to Transform Tension into Progress amid Tough Conversations with Todd Davis
How to Be Awesome at Your Job
How to be Awesome at Your Job
4.5 • 1.1K Ratings
🗓️ 15 April 2024
⏱️ 46 minutes
🧾️ Download transcript
Summary
Todd Davis shows how to fix strained relationships and shift conversations from difficult to productive.
— YOU’LL LEARN —
1) How to reduce the discomfort in difficult conversations
2) The three steps to turn tension into progress
3) How to recover from worst-case scenarios
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— ABOUT TODD —
Todd Davis is a senior consultant and thought leader at FranklinCovey, and has over 35 years of experience in human resources, talent development and executive recruiting. Todd has been with FranklinCovey for 28+ years and until recently, spent 18 of those years as Chief People Officer and Executive Vice President where he was responsible for the global talent development in over 40 offices reaching 160 countries. Additionally, he authored and co-authored best-selling books including Get Better: 15 Proven Practices to Build Effective Relationships at Work and Everyone Deserves A Great Manager.
• Book: Get Better: 15 Proven Practices to Build Effective Relationships at Work
• Course: Navigating Difficult Conversations: Turn Tension Into Progress
• Website: FranklinCovey.com
— RESOURCES MENTIONED IN THE SHOW —
• Book: Linchpin: Are You Indispensable? by Seth Godin
• Book: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey
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Transcript
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| 0:00.0 | Welcome to the How to be Awesome at Your Job Podcast. |
| 0:04.0 | The reason we put off having these difficult conversations |
| 0:10.0 | is because we're worried about offending the other person. |
| 0:12.0 | And so we think we're being considered, we think, about offending the other person. |
| 0:12.5 | And so we think we're being considered, |
| 0:14.0 | we think, gosh, it's consideration |
| 0:15.8 | that is getting in the way |
| 0:16.7 | because I don't want to offend or hurt in any way. |
| 0:19.7 | And yet, to your point in your example of your air, the ultimate opposite of consideration is not sharing something with them. |
| 0:30.0 | If we can make sure that the receiver of the conversation knows their intent, it doesn't make the awkwardness |
| 0:35.5 | or the uncomfortableness go away, but it certainly helps us get to a point where we can start to really |
| 0:40.6 | discuss and collaborate. If feedback can become the norm for |
| 0:46.7 | both all the team members and for the leader, the outcome is a high-performing team. |
| 0:52.4 | That's Todd Davis. outcome is a high-performing team. |
| 0:54.0 | That's Todd Davis. |
| 0:55.0 | He's a senior consultant at Franklin Covey with over 35 years experience and talent development, |
| 1:00.0 | human resources, and executive recruiting. |
| 1:02.0 | At Franklin Covey, he's managed global talent development in over 40 offices in 160 countries. |
| 1:07.7 | He's also authored several best selling books including Get Better, and everyone deserves a great manager. |
| 1:12.6 | So you'll learn one, how to reduce the discomfort |
| 1:14.9 | in difficult conversations, two, the three steps |
| 1:18.0 | to turn tension into progress, |
... |
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