#95: Will Guidara—Why a Culture of Hospitality Matters for Every Business
The StoryBrand Podcast
StoryBrand.com
4.7 • 2K Ratings
🗓️ 24 October 2022
⏱️ 26 minutes
🧾️ Download transcript
Summary
If you've ever thought that hospitality is only for… well, the hospitality industry… think again! Your customers are craving human connection more than ever – whether they're staying in a hotel or buying a pair of socks. And genuine acts of hospitality don't have to be extravagant or break the bank to have an impact.
In today's episode, Donald Miller talks with Will Guidara, James Beard Award winning restaurateur and author of the new book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect. James shares how implementing unreasonable hospitality was key in leading to Eleven Madison being voted the best restaurant in the world. He also breaks down how you can start practicing unreasonable hospitality to grow your business and enrich the lives of those around you!
Order Will Guidara's new book, Unreasonable Hospitality, at UnreasonableHospitality.com or wherever you buy books.
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Transcript
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| 0:00.0 | Hey, it's Bobby Richards, producer of The Business Made Simple Podcast. |
| 0:06.9 | Every episode of the show, we focus on coaching you through what's keeping you up at night |
| 0:10.6 | when it comes to running and growing your small business. |
| 0:13.3 | The overwhelm is real, especially when you feel trapped in the day-to-day operation, |
| 0:18.1 | or stressed, discouraged, and constantly second-guessing the plan you've implemented for |
| 0:22.7 | growth. |
| 0:23.7 | Well, in Donald Miller's new book, How to Grow Your Small Business, you'll get a proven |
| 0:28.2 | six-step plan for growth so you can stop drowning in the details and finally start spending |
| 0:33.1 | more time doing the things you truly love, both in your business and in your life. |
| 0:38.1 | So if you are ready to experience freedom, flexibility, and growth for your small business, how |
| 0:44.0 | to grow your small business is the book you've been waiting for. |
| 0:47.5 | And if you pre-order how to grow your small business at growyoursmallbusiness.com right |
| 0:52.7 | now, you'll get a free audio summary of the book delivered right into your inbox. |
| 0:58.0 | Stop losing sleep worrying about whether or not you're growing your small business the |
| 1:01.3 | right way and start using a proven plan that works. |
| 1:05.6 | Just pre-order how to grow your small business at growyoursmallbusiness.com. |
| 1:17.1 | Before we get started, I want to tell you about entrepreneurs on fire hosted by John |
| 1:21.3 | Lee Doom as it's available now on the Hubsbot Podcast Network. |
| 1:25.0 | Researchers on fire stokes inspiration and share strategies to fire up your entrepreneurial |
| 1:29.2 | journey and create the life you've always dreamed of. |
| 1:32.0 | Here are some fantastic episodes to check out first. |
| 1:35.6 | One, eight tools of improv comedy in work and life with Katie Goodman. |
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