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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#95 Version Next, Now Part 3, Episode 1: Looking Up w/ Leslie Deutsch, TEKsystems

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9113 Ratings

🗓️ 13 October 2020

⏱️ 19 minutes

🧾️ Download transcript

Summary

The COVID-19 pandemic upended the global economy, but business didn’t stop—it adapted. Many organizations rewrote recovery and business continuity plans. Some companies reprioritized projects to optimize costs, while others created new business models and ways of working. Regardless of which path they took, the pandemic forced digital transformation upon businesses that weren’t necessarily ready for it. Speed is more essential than ever. Agility is an imperative. Organizations are recalibrating technology roadmaps. They’re pivoting and prioritizing the “big rocks” crucial to creating a resilient enterprise in a new digital economy. The cloud is the greatest enabler for both business and delivery agility, but transformation requires bold leadership. Leaders from TEKsystems and 1Strategy discuss how organizations must take action; to not only survive, but also thrive, in the digital economy.

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Transcript

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0:00.0

Hi, this is Greg Keltstrom. Welcome to the Agile World Podcast, where we discuss customer

0:06.4

experience, employee experience, and transformation in an Agile age. The Agile World Podcast is

0:13.1

brought to you by TechSystems, an industry leader in full-stack technology services, talent

0:18.6

services, and real-world application. For more information, go to techsystems.com.

0:24.9

To read more about the topics discussed on this show, you can go to my website at the

0:28.6

Agile.world and read my latest articles or get a copy of my latest book, the Center

0:33.6

of Experience, a blueprint for creating an experienced led organization, now available on Amazon

0:39.5

and other retailers. My name is Greg Keltstrom, and I'm the CEO and co-founder of CareerGeek

0:44.7

and the host of the Agile World Podcast. I'm excited to introduce part one of a special

0:49.6

three-part series about how the COVID-19 pandemic has impacted ways of working and how enterprises

0:56.0

are leveraging cloud technologies to build resiliency brought to you by TechSystems,

1:01.2

an industry leader in full-stack technology services, talent services, and real-world

1:06.1

application. Today we're going to talk about connectivity and collaboration in the cloud

1:11.8

and discuss how leading organizations have leveraged virtual environments to improve ways

1:16.6

of working. To help me discuss this topic, I'd like to welcome the Director of Learning

1:21.2

Solutions at TechSystems, Leslie Deutsch. First, why don't you tell me a little bit about

1:26.1

your background and what you do at TechSystems? Sure, thanks, Greg, and thank you for having

1:30.7

me here today. So a little bit more about me. Like you said, I lead our learning solutions

1:35.6

practice, have been in the learning and development space for over 20 years, working with a variety

1:41.2

of customers across different industries, and really focus on assisting them with their

1:45.9

upskilling and skilled development programs. I am based out of Rochester, New York with

1:50.8

my husband and two kids, and I'm really excited to connect today about how organizations

...

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