Welcome to the How to be Awesome at Your Job Podcast.

Behavior and how we're showing up in communication.

Everything starts and ends with how we work with other humans.

If we notice that we keep coming back around to the same thing,

there's likely something that each one of us is thinking, but not really saying.

We're not saying it in a way that the other person can hear it.

Awareness precedes choice, precedes change.

That's Marsha Acre.

CPCC, PCC, PCC CPF.

She's an internationally recognized facilitator who helps teams hold more meaningful conversations.

And today Marsha's sharing how to break free for miscommunication and move forward.

So you'll learn one, the root of misunderstandings and miscommunications

two the four actions of every conversation and three a more effective way to disagree with someone.

I'm Pete McKitus this is how to be awesome at your job and now here's Marsha welcome.

Thanks Steve. I'm happy to be here.

I'm excited to talk to you, hear your wisdom, and first I got to know your pitch claimed you had the answer for why do

organizations have the same conversations over and over again without getting

anywhere feeling frustrated. So I'm just gonna put you on the spot right from the beginning.

Yeah. What's up with that and what do we do about it?

Yeah, well you know I think that so much of what we do every day is about having conversations with one another.

And I think many of us would look at conversations and communication as not something that we need to go get any kind of

development around it because we already do it. I mean we do it all day every day and I think many of us

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