Welcome to the How to be Awesome at Your Job Podcast.

All of us are super communicators at various times.

We all sometimes walk into the meeting and we know exactly the right thing to say,

or a friend calls and they're upset, and we know exactly how to make them feel better.

If we learn the skills, then we can do it whenever we want.

Unless we know how to look for what's happening in a conversation,

we can totally miss what they need and they can miss what we're asking them for.

That's Charles Doohig. He's a super smart dude winning awards including the Pulitzer Prize and those from the National Academies of Sciences. He's authored

best selling books including The Power of Habit, Smart or Better Faster, and most recently,

Supercommunicators. Today, he's unmasking the language of supercommunicators to help us more

powerfully and more consistently connect with others.

So you'll learn one what super-communicators know that others don't.

Two, how to ask questions that deepen and enrich relationships and three, how one sentence can dramatically ease workplace conflict.

I'm Pete McKitis.

This is How to Be All About Your Job, and now here's Charles.

Charles, welcome to How to Be Else about your job.

Thanks for having me on, I appreciate it.

Well, I'm excited to be chatting.

I read your prior book, The Power of Habit.

Many years ago, when you got a fresh one, super communicators coming out here. I can't wait to dig into your wisdom but at first I got it here.

So in addition to being a Pulitzer Prize winning investigative journalist and

graduated from impressive places.

...