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Fullerton Unfiltered

822. The Craziest Customer Complaint Story In Recent Memory!

Fullerton Unfiltered

Brian Fullerton

Lawncare, Marketing, Lawnmaintenance, Self-improvement, Brianslawnmaintenance, Landscaping, Business, Education, Salesandadvertising, Fullertonunfiltered, Howtostartalawnbusiness, Entrepreneurship

51.1K Ratings

🗓️ 4 June 2025

⏱️ 50 minutes

🧾️ Download transcript

Summary

You won’t believe this one… In today’s episode, I’m sharing the wildest customer complaint we’ve had in recent memory—and what we did to handle it professionally (even when we wanted to lose our minds). From start to finish, this story has twists, lessons, and a few laughs you won't want to miss. Whether you're just starting or you’ve been in business for years, this episode is a masterclass in staying cool under pressure and turning a crazy moment into a learning opportunity.

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Transcript

Click on a timestamp to play from that location

0:00.0

You're now listening to the Fullerton Unfiltered Podcast.

0:09.7

Straightforward. No nonsense business advice. Completely on.

0:14.7

Unfiltered. Grow your business. Grow your life. Now, here's your host, Brian Fullerton. Hey, what's going on, guys? Welcome to

0:22.5

another episode of the Fullerton Unfiltered Podcast. It is your host, Brian Fullerton here.

0:26.3

Hanging with you guys, and good morning. Well, it is started at Captain's Log about 6 o'clock in the

0:31.4

morning here on Tuesday, getting this podcast ready for a Wednesday podcast episode release on the Fullerton Unfiltered

0:38.4

podcast show.

0:40.1

And the reason I'm podcasting early this morning, my voice probably doesn't sound very warmed up

0:44.8

as I'm just waking up and drinking the Alani energy drink here, the cherry red, love these,

0:51.5

the cherry slushy red.

0:53.0

The reason I'm podcasting so early in the morning

0:54.8

is because about an hour ago liz woke up with some contractions and uh we have not went into labor

1:01.6

yet at the time of this recording at least at like i said 6 a m here on tuesday but if you guys

1:06.6

don't know uh many of you guys already do know you've been following along for a little while

1:09.8

in real time my wife is pregnant with baby number three and basically do in about 12 days, 10 days, time.

1:18.4

Our first two babies, we went exactly 41 weeks, so a couple days over, about a week over,

1:23.4

if I'm understanding the math correctly. This baby, I don't know.

1:29.8

We are, I am so out of my league here.

1:31.4

First off, it's baby number three.

1:36.0

And I remember somebody saying like, baby one is like having one baby, baby two is like having a hundred babies.

1:37.0

Baby three is like having a million babies.

1:39.2

Then baby four is like having, well, just zero babies because it's just pure chaos.

...

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