815: How to Get Along with Anyone at Work with Amy Gallo

How to Be Awesome at Your Job

How to be Awesome at Your Job

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4.5 • 1.1K Ratings

🗓️ 7 November 2022

⏱️ 47 minutes

🔗️ Recording | iTunes | RSS

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Summary

Amy Gallo shares how to constructively deal with difficult people at work.

— YOU'LL LEARN —

1) The massive costs of bad relationships at work

2) How to build your immunity to criticism

3) How to work well with eight key types of difficult people

Subscribe or visit AwesomeAtYourJob.com/ep815 for clickable versions of the links below.

— ABOUT AMY —

Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master’s from Brown University.

• Book: Getting Along: How to Work with Anyone (Even Difficult People)

• Book: HBR Guide to Dealing with Conflict (HBR Guide Series)

• Podcast: Women at Work

• TEDx Talk: "The Gift of Conflict"

• Website: AmyEGallo.com

— RESOURCES MENTIONED IN THE SHOW —

• Study: “Why We Need Best Friends at Work” by Annamarie Mann

• Study: “Managing a Polarized Workforce” by Julia A. Minson and Francesca Gino

• Study: “Conversational receptiveness: Improving engagement with opposing views” by Michael Yeomans, et al.

• Book: Feeling Good: The New Mood Therapy by David Burns

• Book: Feeling Great: The Revolutionary New Treatment for Depression and Anxiety by David Burns

• Book: The Office of Historical Corrections: A Novella and Stories by Danielle Evans

• Past episode: 001: Communicating with Inspiration and Clarity with Mawi Asgedom

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Transcript

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0:00.0	Welcome to the How to Be Awesome at Your Job Podcast.
0:04.2	The show where brilliant professionals share how to sharpen the universal skills required
0:08.6	to flourish at work.
0:10.1	Enjoy more career fun, wins, meaning, and money with your host, Pete McIdoz.
0:16.1	Hello and welcome to episode 815 with Amy Gallo.
0:23.3	Is there anyone at work you find difficult to get along with perhaps?
0:27.5	Well, Amy's got some pro tips on how you can, in fact, get along with anyone.
0:32.6	You'll learn one, the massive costs of bad relationships at work, two, how to build
0:37.2	your immunity to criticism, and three, how to work well with eight key different types
0:41.8	of difficult people.
0:42.8	So, if you want to check out the show notes or the transcript or the links to items that
0:45.4	we've mentioned, please visit us at awesometyourjob.com slash ep815 and while at awesometyourjob.com, check
0:52.2	out some of our goodies like the full text transcripts, some good emails, stuff, and a whole
0:57.1	lot more at awesometyourjob.com.
0:58.7	Now, here's Amy's story.
1:00.5	Amy Gallo is a contributing editor at Harvard Business Review.
1:03.0	She's the author of the HBR Guide to Dealing with Conflict and Getting Along, how to work
1:07.2	with anyone and a co-host of HBR's Women at Work podcast.
1:11.3	Her articles have been collected in dozens of books on emotional intelligence, giving
1:15.4	and receiving feedback, time management, and leadership.
1:18.6	As a sought after speaker and facilitator, Gallo has helped thousands of leaders deal
1:22.8	with conflict more effectively and navigate complicated workplace dynamics.
	...

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