#768: Infios Chief Innovation Officer Eugene Amigud on use-case driven success with AI

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

5 • 2.7K Ratings

🗓️ 14 November 2025

⏱️ 32 minutes

🔗️ Recording | iTunes | RSS

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Summary

How can large organizations embrace the speed and adaptability of a startup while navigating the complexities of established processes and legacy systems, especially in the rapidly changing world of AI-driven consumer experiences? Agility requires adopting new technologies while fundamentally shifting how teams operate, experiment, and learn from data. It demands a cultural evolution that embraces change and empowers individuals to respond quickly to market demands. Today, we're going to talk about the transformative potential of AI-powered shopping and the significant implications it has for brands, retailers, and the entire supply chain. To help me discuss this topic, I'd like to welcome Eugene Amigud, Chief Innovation Officer at Infios. About Eugene Amigud As Chief Innovation Officer, Eugene is leading Infios’s transformation of intelligent supply chain execution, creating a differentiated set of solutions for warehousing, transportation and order management that help businesses turn supply chain volatility into a competitive advantage. His career is marked by purposeful innovation, customer-centric design and a focus on measurable business impact, delivering adaptable solutions that meet businesses where they are - regardless of size or complexity – and equipping them with the innovative edge to thrive in an everchanging world. Before joining Infios, Eugene founded Yantriks, pioneering a microservices-based order management platform adopted by some of the world’s largest retailers. He also drove advancements in order management and supply chain execution at Blue Yonder and IBM. With over 25 years of experience, Eugene consistently delivers adaptable solutions that enable enterprises to rapidly deploy new capabilities and realize business value faster. Eugene holds a master’s degree in software engineering from Harvard Extension School and a bachelor’s degree in computer science from Worcester Polytechnic Institute. Based in the U.S., he works with organizations and partners worldwide. Eugene Amigud on LinkedIn: https://www.linkedin.com/in/eugene-amigud-a054992/ Resources Infios: https://www.infios.com/en?_gl=1*tszg0*_up*MQ..*_gs*MQ..&gclid=CjwKCAjw_fnFBhB0EiwAH_MfZld1UyefOsqEBs3kGimP6qfyNQvUpQ-ejrgPcQCqt45G0VOwg6PwABoCKNQQAvD_BwE&gbraid=0AAAAAog9AS9c2QH86yGM6ujUe-E13sbIZ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

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0:00.0	The Agile brand.
0:02.0	Welcome to Season 7 of the Agile brand, where we discuss the trends and topics marketing leaders need to know.
0:15.0	Stay curious, stay agile, and join the top enterprise brands and MARTEC platforms as we explore marketing technology, AI, e-commerce, and join the top enterprise brands and Martec platforms as we explore marketing technology,
0:23.1	AI, e-commerce, and whatever's next for the Omnichannel customer experience.
0:27.8	Together we'll discover what it takes to create an agile brand, built for today and tomorrow,
0:32.1	and built for customers, employees, and continued business growth.
0:36.9	I'm your host, Greg Kilstrom, advising Fortune 1,000 brands on Martec, employees, and continued business growth. I'm your host, Greg Kilstrom, advising Fortune 1000 brands on Martec, AI, and marketing operations.
0:43.3	The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology services,
0:49.3	talent services, and real-world application. For more information, go to teK systems.com.
0:56.0	To make sure you always get the latest episodes, please hit subscribe on the app you listen to
1:00.1	podcasts on, and leave us a rating so others can find us as well.
1:04.1	And now on to the show.
1:07.3	How can large organizations embrace the speed and adaptability of a startup while navigating
1:12.6	the complexities of established processes and legacy systems, especially in the rapidly
1:18.3	changing world of AI-driven consumer experiences? Agility requires adopting new technologies while
1:24.8	fundamentally shifting how teams operate, experiment, and learn from data.
1:29.6	It demands a cultural evolution that embraces change and empowers individuals to respond quickly
1:34.8	to market demands. Today we're going to talk about the transformative potential of AI-powered
1:39.9	shopping and the significant implications it has for brands, retailers, and the entire supply chain.
1:46.9	To help me discuss this topic, I'd like to welcome Eugene Amagood, Chief Innovation Officer at Infios.
1:52.9	Eugene, welcome to the show.
1:54.8	Hi, Greg.
	...

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