Hello everybody, this is Jason here. I just wanted to let you know that you should stick around at the end of feedback Friday because we have a special bonus interview with Ian Seagal co-founder and CEO of zippercrooter.

He has some amazing tips on how to get a job in this crazy new data driven society that we live in. So definitely you want to stick around and check that out. But for now.

Welcome to feedback Friday. I'm your host Jordan Harbinger and I'm here with my producer Jason to fill up here on the Jordan Harbinger show we love having conversations with our fascinating guests in this week. We had Dr. Drew Pinsky talking about how he developed that sixth sense.

By which he just dissect people on the phone over the radio just amazing and of course addiction behavior and all kinds of other fascinating topics. He's my number one radio influence.

So I highly recommend you check that one out. I really like that one. And Alex Coots part two talking about negotiation. If you heard Alex Coots part one his course or our course on negotiation.

Highly recommend it if you haven't and part two is also this week part three coming next week as well which will wrap up that series a lot of good feedback on that.

So if you are if you've ever negotiated anything or you want to know how or you're afraid to and you have any desire to learn about human behavior negotiation highly recommend going to the Alex Coots negotiation series.

Of course our primary mission is to pass along our guests knowledge and our experiences and insights to you. In other words the real purpose of the show is to have conversations directly with you.

And that's what we're going to do today here on feedback Friday you can reach us Friday at Jordan Harbinger dot com try to keep them concise if you can it makes things a lot easier for us.

And Jason what's going on your world by way of housekeeping anything. Oh man I'm just enjoying the summer.

For me I just got back from podcast movement shout out to everybody that I met and spoke with over there that was a fun event and look forward to that kind of thing to seeing all of the fans of the Jordan Harbinger show.

Colleagues and contemporaries and learning a little bit more about podcasting because there's always something going on in the space.

All right what's the first thing out of the mail bag. Hello all my question is what's the best way to get to yes while negotiating with someone via email.

I can't convey body language tone or inflection in these types of negotiations and getting in front of a K.A. face to face with the other side is not an option in the line of work I'm in.

I mean the legal and personal injury business although I'm not an attorney when I do is negotiate and settle outstanding health care leans on the attorney's behalf for the injured client after their cases have settled.

Keep up the great work respectfully the negotiator nice the E.G.O.

Shader well this is a great question because negotiation really isn't just something you have to do face to face of course it helps to do these things face to face because you can read tells and all these other things that Alex

Coots and I had talked about in the negotiation series but in this case I would say it's mostly about clarifying questions.

Drill down to their motivations and find out what they actually want remember negotiation should be a cooperative mindset especially in this type of case because it sounds like there's not a ton of leverage you're just trying to make the other side realize hey you're either going to get paid never or you're going to get paid a little bit if you are more reasonable about this.

So remember anything you communicate via email of course is written communication and has to be clear especially for legal purposes but you can still be very positive you can still be very polite.

I don't really get why you can't do this on the phone but I think that if you're stuck only doing email give some other advantages you should keep in mind everything is asynchronous in other words is not they're not waiting for you to reply right away.

So you have a lot of time to think about and construct your answer which I think is beneficial you're not going to be using a ton of emotion here you're not going to be stuck.

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