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Boutique Chat

#728: How Successful Boutiques Scale with Email, SMS & Smart Marketing Systems

Boutique Chat

Ashley Alderson

Business, Marketing, Retail, Boutiquetips, Fashionindustry, Fashionbusiness, Entrepreneurship, Businessstrategy

5853 Ratings

🗓️ 9 September 2025

⏱️ 46 minutes

🧾️ Download transcript

Summary

Are you struggling to keep up with marketing while running your boutique? What if you didn't have to do it all alone? Today I sit down with Kinsey Harris, a former boutique owner who transformed her burnout into a thriving marketing agency, Boutique Bestie Solutions. Kinsey shares her journey from running a boutique to helping retailers master email, SMS, and Pinterest marketing, as well as practical strategies to build strong customer connections and drive sales. 

Resources:

Transcript

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0:00.0

Business can be a lonely game, but it doesn't have to be.

0:09.0

Welcome to Boutique Chat, where we explore community over competition and how to scale your company with the balance and the happiness that we all seek.

0:16.0

We'll hear from product-based businesses of all types, retailers, e-commerce, and wholesale brands,

0:21.6

along with industry experts shaping the future of our industry.

0:25.1

I'm your host, Ashley Alderson from the boutique hub, and I can't wait to chat.

0:33.4

Hey guys, welcome back to the podcast this week.

0:36.3

Kinsey, I'm so excited that you're here and we are about to have this conversation because

0:39.8

I think that you and I have a unique vantage point to work with so many retailers and see

0:44.4

the industry from a certain angle and what most retailers that are successful have in common.

0:50.3

So we've got lots of angles to dive into today.

0:52.9

But before we do, take me back.

0:54.8

You've been doing this for a while.

0:56.6

Just the whole marketing agency, starting as a virtual assistant,

1:00.3

you've been inside of a lot of businesses.

1:02.5

Give me the evolution of where you started

1:04.4

and why you wanted to jump into this side of the industry.

1:07.2

Well, it actually started even longer ago

1:10.4

when I started my boutique.

1:12.6

And after running it for eight years and reaching burnout, I got to a point where I was like,

1:17.8

I can't do this anymore.

1:18.8

And I ended up selling.

1:20.1

And that's a whole another story.

...

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