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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#727: Growing sales in uncertain times with Chris Cubba, Snipp

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

52.7K Ratings

🗓️ 3 September 2025

⏱️ 26 minutes

🧾️ Download transcript

Summary

What happens when your best sales strategy from a year ago is now driving customer attrition instead of acquisition? Agility requires brands to rethink how they create consumer value in real time, especially when traditional strategies no longer work as consumer behavior shifts unpredictably. Today we’re going to talk about driving sales growth amidst economic uncertainty—something every brand leader is trying to figure out right now.To help me discuss this topic, I’d like to welcome Chris Cubba, Chief Revenue Officer at Snipp. About Chris Cubba Christopher Cubba is a seasoned executive with over two decades of expertise in the loyalty and promotions industry, focusing on the CPG, Retail, and Technology sectors.In his previous agency, Cubba was pivotal in scaling the business through its private equity transaction in 2016 and its eventual acquisition by a strategic buyer in 2021. Currently serving as the Chief Revenue Officer at Snipp, Christopher oversees the sales, strategy, and customer success teams.His deep industry knowledge, coupled with a passion for delivering impactful data driven results, has made him a trusted partner to companies aiming to expand their customer base and strengthen brand loyalty. Chris Cubba on LinkedIn: https://www.linkedin.com/in/cubba/ Resources Snipp: https://www.snipp.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

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0:00.0

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0:17.7

So download Castro and start listening today.

0:25.0

That's Castro, C-A-S-T-R-O. Enjoy listening.

0:27.6

The Agile Brand.

0:39.7

Welcome to Season 7 of the Agile Brand, where we discuss the trends and topics marketing leaders need to know. Stay curious, stay agile, and join the top enterprise brands and

0:44.9

Martec platforms as we explore marketing technology, AI, e-commerce, and whatever's next for the

0:51.0

Omnichannel customer experience. Together we'll discover what it takes to create an Agile brand built for today and tomorrow

0:57.4

and built for customers, employees, and continued business growth.

1:02.3

I'm your host, Greg Kilstrom, advising Fortune 1000 brands on Martec, AI, and marketing operations.

1:08.4

The Agile Brand podcast is brought to you by Tech Systems,

1:11.9

an industry leader in full-stack technology services,

1:14.9

talent services, and real-world application.

1:17.7

For more information, go to T-E-K Systems.com.

1:21.3

To make sure you always get the latest episodes,

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please hit subscribe on the app you listen to podcasts on,

1:26.5

and leave us a rating so others can find us as well.

1:29.4

And now on to the show.

1:33.2

What happens when your best sales strategy from a year ago is now driving customer attrition instead of acquisition?

1:40.5

Agility requires brands to rethink how they create consumer value in real time, especially

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