4.8 • 1.6K Ratings
🗓️ 6 January 2025
⏱️ 40 minutes
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0:00.0 | Bonnie is here with me and we are responding to your questions. This is Coaching for Leaders, |
0:04.9 | episode 714. |
0:08.0 | Produced by Innovate Learning, maximizing human potential. |
0:16.4 | Greetings to you from Orange County, California. This is Coaching for Leaders, and I'm your host, |
0:22.1 | Dave Stahoviac. Leaders are born. They're made. And this weekly show helps you discover |
0:28.3 | leadership wisdom through insightful conversations. Every once in a while, Bonnie joins me here |
0:34.9 | on the show a couple times a year, and we respond to your questions that have come in. |
0:40.8 | If you have a question that you would like us to consider for a future Q&A episode, if you go over to |
0:46.5 | Coachingforleaders.com slash feedback, that is the very best place to do that. |
0:51.3 | And Bonnie is here with me to respond to a bunch of the questions that have come in |
0:55.7 | in recent months. And Bonnie, it's so good to see you. It's nice to be here. Let's start with some of the |
1:01.1 | questions that have come in. And we're going to begin today with a question from Josh. Josh writes, |
1:06.6 | I have a question regarding chat groups in the workplace for remote workers. My current workplace |
1:12.4 | uses teams for chatting, and we're trying to make it a place of help when people need help and also |
1:18.7 | where they feel heard. Our work environment is structured as a help desk, so we receive all the calls |
1:24.9 | and requests for assistance for equipment and software applications. |
1:29.5 | We have the frontline call takers that will use our chat to ask for assistance, but we also |
1:35.5 | have our chat to stay engaged with each other. This has caused some frustration within our work |
1:40.9 | with conversations being overlooked and not answered or people being seen. |
1:46.7 | My ask is that do you have any suggestions and or resources on how to create effective chat |
1:54.1 | groups or channels to keep everyone engaged and making sure everyone gets the collaboration |
1:59.6 | they need? |
... |
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