#71 The Picture Taker

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Gimlet

Society & Culture, Documentary, Technology

4.7 • 29.4K Ratings

🗓️ 28 July 2016

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

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Summary

Rachel was a faithful user of a photo storage website called Picturelife, until one day all of her photos disappeared. As she investigated, she realized that every Picturelife user was having the same problem. Alex tries to find out if there's any hope of getting her photos back. Also, a preview of the new Gimlet show, Science Vs! Subscribe to Science Vs. by clicking this link. Become a Gimlet Member by clicking this link. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	From Gimlet, this is reply off on PJ vote and I'm Alex Goldman.
0:10.0	Alex, yes.
0:14.6	Before you worked in podcasts, you were an IT man.
0:18.1	Yes I was.
0:19.1	And sometimes on the show, people write to us with technical support questions and we try
0:24.2	to solve them for them.
0:25.2	Specifically, typically you try to solve them for them.
0:27.4	Right.
0:28.4	It's called Super Tech Support.
0:29.4	You have one this week.
0:36.7	You have a Super Tech Support case.
0:38.4	Yes.
0:39.4	So I got an email from a listener named Rachel.
0:42.0	She lives in New York City.
0:43.8	And she's having a big problem with this app that she uses called Picture Life.
0:48.0	Picture Life.
0:49.0	Yeah.
0:50.0	It's this app that automatically backs up all the pictures you take on your phone or put
0:52.9	on your computer to the cloud.
0:54.8	It's tagline is, hold on.
0:56.9	Let me find it.
0:58.8	This tagline is, forget hard drives, give up on organizing file names.
	...

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