675: Mark Lavender: Standing By Your Interior Design Process

A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

Arts, Design, Business

4.9 • 810 Ratings

🗓️ 8 June 2021

⏱️ 68 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today with Mark Lavender: Welcome to A Well-Designed Business. In his 25 years working in institutional medical design, Mark Lavender learned a few things about sticking to processes, creating estimates, and getting over the fear of asking for payment. In business for himself for the past six years, Mark is an open book - he shares the details of his markup, when to think twice about signing a client, and how he keeps his clients coming back. Pick it apart: [14:11] Mark shares advice on always utilizing a contract [19:29] Mark tells about warning signs with clients redlining his contract [20:31] LuAnn offers advice to designers who encounter clients who don’t agree with their contract or value them as professionals [24:43] Mark shares how he explains his policy of final payment before the product is delivered [32:00] LuAnn gives advice on pricing yourself properly [41:00] Mark and LuAnn walk through how Mark operates his pricing structure including his hourly fee LuAnn and Mark Lavender’s Ah-Ha moments: “It’s all about the contract - everything goes back to the contract.” -Mark Lavender “You just have to stand your ground. It’s hard as hell the first time you do it!”. -Mark Lavender I never sell from the standpoint that I have to be like everyone else. Because I’m going to give more. I’m going to be better.” -LuAnn “Do be afraid to collect the money you’re due.” -Mark Lavender More About Mark Lavender: M. Lavender Interiors is led by Mark Lavender, an architecture graduate of the University of Kentucky - College of Design. Mark worked for several years at two of Chicago’s most prestigious architectural firms – VOA Associates and HOK prior to starting his own design firm. While at these firms, he developed a reputation for managing large teams of professionals and contractors to create great design that realized the client’s vision. Connect with Mark Lavender: Website Instagram What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big THANK YOU to Today’s Podcast Sponsor: Mydoma: Mydoma Studio is the workflow software that organizes your design projects from beginning to end saving you time, money, and keeping everything in one place. And just for listeners of A Well-Designed Business, you can get 20% off Mydoma for 3 months! Visit mydomastudio.com/awelldesignedbusiness to learn more. LuAnn University: the summer quarter of LuAnn University classes kicks off in early July. Registration opens on June 11th. If you need help establishing processes, Sara Brennen is your girl. Her class, How to Build Systems into Your Services, begins July 7th. If you’ve got your systems locked down but could use help with video - Arianne Bellizaire is here to help. Arianne’s class, Video for Creatives, starts July 6th. And there’s so much more - go to LuAnnUniversity.com to learn more and to register. Take a class, take some time for yourself, do what you need to do to get your business in shape for Fall. Decide to be excellent!

Transcript

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0:00.0	Hey, are you getting ready for Thanksgiving? Maybe you're hosting and you're busy getting all of your dishware organized and your menu organized. Or maybe you're like me. You're at the season where you just get to ring the doorbell with a pie in your hand, right? Either way, I hope you are planning to spend some quality time with friends and family, whether that means it's a big,
0:21.1	raucous crowd and lots of carrying on or downtime. Either way, I'm wishing you a happy
0:26.5	holiday season. And, you know, what happens after Thanksgiving, we have Black Friday.
0:31.6	And on Black Friday, Luann University is officially opening registration. And here's the thing. Because it's Black Friday,
0:39.2	we got some Black Friday deals for you. All right, first of all, let me explain this. Early Bird for
0:44.0	Luann University is open from November 29th through December 31st, 2024. So that is the entire early bird
0:52.4	period. And during the early bird period, you get two bonuses.
0:57.2	Number one, you get the early bird pricing.
0:58.8	But you also get, if you buy, whether you buy a five-week course or a three-hour intensive,
1:05.2	if you purchase and register during the early bird period, you are going to be enrolled in the workshop that
1:13.4	Amber DeLegarza and I are hosting together live. It's called Success by Design. Strategic
1:20.6	Goal Setting meets Time Mastery. Okay. So this is going to be a live workshop. It is going to happen in real time on january second
1:30.4	twenty twenty five and we're going to spend part of the time mapping out how do you set your goals
1:37.1	what do you do how do you decide if it's a legitimate goal if it's a reach goal if it's a too easy
1:43.2	of a goal what should your goals be?
1:45.5	And then Amber will take over and she will help us figure out how to carve that time in our
1:52.9	work life to work on our business. Okay. So it's managing the expectations of the hours
1:59.6	you have available so that you can get it all done.
2:02.3	So this is going to be a fantastic class that you are going to take real time and ask us real questions.
2:08.5	Okay, so those are two bonuses that you get if you sign up any time during the early bird period,
2:14.3	November 29th to December 31st.
2:16.4	But there is an extra bonus if you sign up during
	...

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