67. What Is Normal? How Culture Affects Communication Styles

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7 • 711 Ratings

🗓️ 13 September 2022

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

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Summary

Why social norms are the glue that keeps cultures together.

Transcript

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0:00.0	We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.
0:21.0	dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of
0:26.1	your career growth and personal development? From the very beginning, the whole process has helped
0:30.7	me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi
0:35.8	took my ideas, helped make them tangible,
0:38.8	and suddenly I'm moving forward with actionable steps that I can manage in my life.
0:43.7	Wow. Sounds like your coach was super helpful. Absolutely.
0:47.4	Everyone can take advantage of a career coach. I certainly have throughout my life.
0:51.9	Coaching has been really helpful. Go to strawberry.m.m.e slash smart and
0:56.6	claim your $50 credit. That's strawberry.m.m. slash smart.
1:02.7	We've all heard about the importance of IQ in our interactions. And some of us have even heard
1:09.5	about EQ, emotional intelligence in our interactions. But have of us have even heard about EQ, emotional intelligence, in our
1:12.2	interactions. But have you heard of CQ, cultural intelligence? Today I am excited to explore how
1:19.6	culture influences our communication. I'm Matt Abrahams, and I teach strategic communication
1:27.1	at Stanford Graduate School of Business.
1:30.1	Welcome to Think Fast, Talk Smart, the podcast.
1:35.0	I am really excited to chat with Michelle Gelfand.
1:38.8	Michelle is the John H. Scully Professor in Cross-Cultural Management and a Professor of Organizational Behavior. She uses
1:46.6	field, experimental, computational, and neuroscience methods to understand cross-cultural organizational
1:52.7	behavior, negotiation, conflict, and diversity. Michelle is the author of Rule Makers, Rule
1:59.1	Breakers, How Tight and Loose Cultures Wire the World.
2:03.0	Welcome, Michelle.
	...

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