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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#67 Mergers, Acquisitions, and the Employee Experience with Josh Olson, VMware

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

4.9113 Ratings

🗓️ 14 April 2020

⏱️ 33 minutes

🧾️ Download transcript

Summary

A discussion on Mergers, Acquisitions, and the Employee Experience. We talk about how technology can assist enterprises with time to value and sales enablement, ultimately benefiting the customer experience as well. Today we’re going to talk about...

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Transcript

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0:00.0

Hi, this is Greg Kielstrom. Welcome to the Agile World Podcast, where we discuss customer experience, employee experience, and transformation in an agile age.

0:11.0

The Agile World Podcast is brought to you by Tech Systems, an industry leader in full-stack

0:16.6

technology services, talent services, and real-world application.

0:21.8

For more information, go to tech systems.com.

0:25.0

To read more about the topics discussed on this show, you can go to my website at the agile

0:29.0

world and read my latest articles or get a copy of my latest book,

0:33.0

The Center of Experience, a blueprint for creating an experience-led organization,

0:38.0

now available on Amazon and other retailers.

0:41.0

My name is Greg Kielstrom,

0:42.0

and I'm the host of the Agile World Podcast.

0:44.0

One of the goals of merging with or acquiring a company is to buy more quickly what could otherwise be built.

0:50.0

Thus, speed to productivity, including sales enablement, is key, as is retaining as many key

0:56.1

employees as possible.

0:57.9

To do this, there needs to be a seamless transition for both the acquiring company as well as

1:02.4

the company being acquired.

1:04.0

While there are many aspects of a successful M&A, we're going to focus on the relationship

1:09.0

between culture, technology, and employee experience.

1:13.0

To help me discuss this topic, I'd like to welcome Josh Olson,

1:17.0

head of experience solutions, sales, America's, VMware.

1:21.0

First, Josh, why don't you tell me a little bit about what you do at VMware?

1:24.0

You back, Greg, and thanks for having me.

1:27.0

So at VMware, what we're focused on is helping our customers and their employees to have a wonderful experience.

...

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