669: Kelly Collier: Managing Expectations Through Clear Messaging

A Well-Designed Business® | Interior Design Business Podcast

LuAnn Nigara

Design, Business, Arts

4.9 • 810 Ratings

🗓️ 18 May 2021

⏱️ 67 minutes

🔗️ Recording | iTunes | RSS

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Summary

Today with Kelly Collier: Welcome to A Well-Designed Business. Today, I’m joined by a guest who knows all about balance in her business—Kelly Collier of Plot Twist Design in Philadelphia. Like many designers, Kelly started her business on the side, while working a full-time corporate career. Two years later, her business has grown and thrived to a full-service design business. But she’s also maintaining her full-time job. To top it all off, she is also a realtor and a podcaster. Balancing it all isn’t easy. It takes deliberation, commitment, planning, and dedication. Today, Kelly’s sharing her tips for balancing it all and building the business, along with maintaining her career responsibilities. Pick it apart: [6:40] Kelly shares how she manages to identify her multiple facets in her social media presence. [11:40] Kelly dives into time blocking and how she lays out her day so that nothing falls through the cracks. [18:32] LuAnn and Kelly talk about the importance of transparency and setting out expectations with clients. [30:13] Kelly shares some insight into her personal life and how that factors into her responsibilities. [38:50] Kelly discusses racism in both the corporate world and the design industry and how she has dealt with it. LuAnn and Kelly Collier’s Ah-Ha moments: “I have to keep in mind what a healthy balance is for me...by me leading more with interior design, then I always have more interior design clients than real estate clients.” -Kelly Collier “The nugget in this is the clarity in your priorities. You’re not just throwing the spaghetti against the wall with Instagram. You’re actually deciding that given the time and the ROI on design, real estate, and corporate, that the mix is that corporate obviously gets done first, then design, then real estate, but there’s a clear understanding of why they’re in that order and therefore, the strategy reflects that.” -LuAnn Nigara “I hear people say that we all have the same 24 hours in a day, which is very true, but how you use those hours matters, especially when you’re doing a lot of things.” -Kelly Collier More About Kelly Collier: Kelly Collier is the Owner and Principal of Plot Twist Design in Philadelphia PA. She is also a licensed Realtor, offering interior design and real estate services under the brokerage of Keller Williams. Plot Twist Design was officially established in February 2019, and Kelly has been a Realtor for 12yrs. She also has a full time corporate career as a Senior Account Manager. Kelly is also a Blogger, Podcaster (Plot Twist Design Business Podcast) and recently started using her platform as an Influencer collaborating with other businesses. To date, Kelly has been featured in numerous publications by Architectural Digest AD PRO, Business of Home, Curated Quarters Mag, and others. She also served as an Influencer at market sharing trends and finds on the High Point Market Instagram page for fall 2020. In recent design news, Kelly completed her second One Room Challenge home project; a powder room renovation and a 2nd powder room refresh partially sponsored by The Tile Shop. Kelly’s brand is being built to offer multiple services. Her platform on social media is used to share her journey in the business and real-life via lifestyle posts, blog shares, and inspirational posts. Connect with Kelly Collier: Plot Twist Design Instagram Plot Twist Home Instagram Facebook Website Podcast What’s new with LuAnn Nigara luannuniversity.com http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast A Big THANK YOU to Today’s Podcast Sponsor: Kravet: Kravet just recently unveiled their newest collection, Barry Lantz canvas to cloth. Check it out today and use coupon code AWDB10 to save 10% off any one purchase of Kravet Fabric, Wallpaper or Trim.

Transcript

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0:00.0	Hey, are you getting ready for Thanksgiving? Maybe you're hosting and you're busy getting all of your dishware organized and your menu organized. Or maybe you're like me. You're at the season where you just get to ring the doorbell with a pie in your hand, right? Either way, I hope you are planning to spend some quality time with friends and family, whether that means it's a big,
0:21.1	raucous crowd and lots of carrying on or downtime. Either way, I'm wishing you a happy
0:26.5	holiday season. And, you know, what happens after Thanksgiving, we have Black Friday.
0:31.6	And on Black Friday, Luann University is officially opening registration. And here's the thing. Because it's Black Friday,
0:39.2	we got some Black Friday deals for you. All right, first of all, let me explain this. Early Bird for
0:44.0	Luann University is open from November 29th through December 31st, 2024. So that is the entire early bird
0:52.4	period. And during the early bird period, you get two bonuses.
0:57.2	Number one, you get the early bird pricing.
0:58.8	But you also get, if you buy, whether you buy a five-week course or a three-hour intensive,
1:05.2	if you purchase and register during the early bird period, you are going to be enrolled in the workshop that
1:13.4	Amber DeLegarza and I are hosting together live. It's called Success by Design. Strategic
1:20.6	Goal Setting meets Time Mastery. Okay. So this is going to be a live workshop. It is going to happen in real time on january second
1:30.4	twenty twenty five and we're going to spend part of the time mapping out how do you set your goals
1:37.1	what do you do how do you decide if it's a legitimate goal if it's a reach goal if it's a too easy
1:43.2	of a goal what should your goals be?
1:45.5	And then Amber will take over and she will help us figure out how to carve that time in our
1:52.9	work life to work on our business. Okay. So it's managing the expectations of the hours
1:59.6	you have available so that you can get it all done.
2:02.3	So this is going to be a fantastic class that you are going to take real time and ask us real questions.
2:08.5	Okay, so those are two bonuses that you get if you sign up any time during the early bird period,
2:14.3	November 29th to December 31st.
2:16.4	But there is an extra bonus if you sign up during
	...

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