654: How to Help Others Be Seen and Heard, with Scott Shigeoka

Coaching for Leaders

Dave Stachowiak

Education, Business, Management, Self-improvement, Careers

4.8 • 1.6K Ratings

🗓️ 13 November 2023

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

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Summary

Scott Shigeoka: Seek
Scott Shigeoka is an internationally recognized curiosity expert, speaker, and author. He is known for translating research into strategies that promote positive well-being and connected relationships around the globe, including at the UC Berkeley’s Greater Good Science Center and through his popular courses at the University of Texas at Austin.

Scott implements his curiosity practices with leaders in the public sector, Fortune 500 companies, Hollywood, media organizations, education institutions, and small businesses. He is the author of Seek: How Curiosity Can Transform Your Life and Change the World*.

Often we think about curiosity as a way to get information. And yes, it does do that, but there’s a much bigger opportunity that many leaders miss — taking the next step with curiosity to actually help connect better with others. In this episode, Scott and I highlight four phrases that will help you do that better.
Key Points

It’s a mistake to limit the purpose of curiosity to only information gathering. Deep curiosity can be one of the best ways to create connection.
Saying, “I don’t know,” may elicit fear in a lot of us, but leaders who can do this are often perceived and more competent in their work.
The invitation to, “Tell me more,” is a way to respond to a bid from someone for attention that opens to door to feeling seen and heard.
Even if you don’t literally say the words, “I understand that you're more than your job,” making that clear in your conversations helps limit work-life conflict and uncovers better ways to support others.
We tend to have a bias in the workplace for the people who traditionally have the “answers.” Asking, “Who else?” opens the door to surfacing the best ideas, regardless of who they originate with.

Resources Mentioned

Seek: How Curiosity Can Transform Your Life and Change the World* by Scott Shigeoka

Interview Notes
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Related Episodes

How to Be Present, with Dave Crenshaw (episode 511)
How to Inspire More Curiosity, with Shannon Minifie (episode 520)
How to Genuinely Show Up for Others, with Marshall Goldsmith (episode 590)

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Transcript

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0:17.0	We often think about curiosity as a way to get information, and yes it does do that, but there's also a much bigger opportunity that many leaders miss, going a bit deeper with curiosity so others can be seen and heard. In this episode, four phrases that will help you do that better. This is coaching for leaders episode 654.
0:26.0	Produced by Innovate Learning
0:29.0	Maximizing Human Potential. human potential.
0:38.0	Greetings to you from Orange County, California. This is coaching for leaders and I'm your host Dave Stahoviac.
0:42.0	Leaders aren't born, they're made. And this weekly show helps
0:46.7	you discover leadership wisdom through insightful conversations. One of the things I hear again and again from our members and our listeners is the desire to connect well
0:58.8	with others, to support the people that are inside of our teams and our organizations and as part of that to make sure that people are seen and heard.
1:09.0	So many of us have such a heart for that and yet yet it is challenging, despite our good intention, sometimes taking
1:16.2	that step to decide what can we actually do and say and sometimes not say to be sure that people are seen and heard in a way that's genuine
1:28.0	and authentic. Today I am so glad to welcome an expert who has done so much thinking and work on this and
1:35.2	support of others to helps do a better job at really connecting well. I'm so
1:40.1	pleased to introduce to you Scott Shagayoka. He is an internationally recognized
1:44.8	curiosity expert, speaker, and author. He is known for translating research into strategies
1:50.5	that promote positive well-being and connected relationships
1:53.6	around the globe including at UC Berkeley's Greater Good Science Center and
1:57.1	through his popular courses at the University of Texas at Austin.
2:00.3	Scott implements his curiosity practices with leaders in the public sector,
2:04.4	Fortune 500 companies, Hollywood, media organizations, educational institutions,
2:09.3	and small businesses. He is the author of the book,
2:12.9	Seek How Curiosity Can Transform Your Life
2:16.5	and Change the World.
2:17.8	Scott, what a pleasure to have you here.
	...

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