635. Tired of Being Your Client’s Therapist? Use This 3-Tier System to Set Boundaries & Get Your Time Back

The Fitness Business Podcast with Erin Dimond and Jordan Dugger

Erin Dimond and Jordan Dugger

Health & Fitness, Nutrition, Fitness

4.6 • 667 Ratings

🗓️ 1 May 2025

⏱️ 8 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

I get it… you want to be there for your clients 24/7 and give them an incredible experience with you. This will ultimately lead to burnout and resentment as I've seen it so many times with our clients and myself a few years ago.

What's the solution to this? Systems. We want our clients to eventually be self-sufficient and the three tier system I am going to share with you today will not only level up the quality of communication you have with your clients but they will appreciate the clarity as well.

Time Stamps:

(0:24) Being Your Client’s On Call Therapist

(1:52) Super Helpful Analogy

(2:47) Establish Baseline Communication Cadence

(3:57) Proactive Check-In’s

(5:28) The Red, Yellow, Green Framework

(8:07) Please Share With A Friend

----------

Whenever You’re Ready, Here Are 4 Ways We Can Help You (For Free)

(Community) Join the Fitness Business Secrets FB Community to Unlock Your Free 5 Clients in 5 Days Mini-Course

(Content) Grab our exact post templates that are responsible for more than 3,500 online clients in our business Automated Post Planner

(Instagram) 3-5x Your Engagement, Grow an Audience and Generate Dream Clients from Instagram IG Playbook For Health & Fitness Coaches

(Get Clarity) Schedule a FREE No-Obligation 15-minute Call to Explore How To Add 10,000/Mo to Your Business–Guaranteed

Transcript

Click on a timestamp to play from that location

0:00.0	I was the coach that was like, hey, text me anytime 24-7.
0:02.4	I'm always here like it was a badge of honor.
0:04.5	But what actually happened was I got totally burnout.
0:08.0	My clients got confused about when they should reach out.
0:10.8	Communication became chaotic.
0:12.5	And ironically, I started resenting the very people that I was trying to help.
0:17.2	Hey, guys, welcome back to the fitness business podcast.
0:19.9	I'm Jordan your co-host.
0:21.3	Today, I'm tackling something that I know drives a lot of you guys absolutely crazy, which is being treated
0:25.7	like your clients on-call therapist 24-7. Look, here's the truth. If your clients are texting
0:30.8	you constantly around the clock at 11 p.m., you know, about their emotional eating spiral or
0:35.5	sending you novel-length messages about why they couldn't hit their macros, That's actually on you, okay? It's a process is problem. But don't worry,
0:42.3	I've got a solution in this episode. I'm going to give you our proven three-step or three-tier
0:46.6	communication system that not only protects your time, but actually improves client results
0:51.7	and retention and satisfaction. It works like magic. Okay. And I'll
0:55.3	you'll wish that you didn't implement this sooner months ago. Okay, let's get into it. By the end of this
0:59.8	episode, you're going to have a plug in play system to eliminate, you know, not only this situation,
1:04.5	but just the boundary guilt. Reduce your and your client's anxiety and make your clients feel more
1:08.9	supported with significantly less time on your
1:11.1	part. Okay. So going back when I first started coaching, I thought being available 24-7 was the ultimate
1:16.2	flex, right? I thought that's what differentiated myself. I was the coach that was like, hey, text me
1:20.7	anytime 24-7. I'm always here like it was a badge of honor, not showing how, or a badge of honor
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Erin Dimond and Jordan Dugger, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Erin Dimond and Jordan Dugger and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.