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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#589: Product-led Growth and AI with Sonal Mane, Databricks

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Business, Marketing

52.7K Ratings

🗓️ 16 October 2024

⏱️ 32 minutes

🧾️ Download transcript

Summary

Today we’re going to talk about the innovative use of AI in driving product-led growth with Sonal Mane, Senior Director of Digital Customer Experience and Growth at Databricks. RESOURCES Databricks website: https://www.databricks.com Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio Attend the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off. Register now for HumanX 2025. This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code "HX25p_tab" for $250 off the regular price. Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Transcript

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0:00.0

The Agile Brand.

0:02.0

Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders.

0:18.0

We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and

0:25.0

sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom,

0:29.5

advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker.

0:36.2

The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology

0:41.4

services, talent services, and real world application.

0:45.0

For more information go to T.E.K systems.com.

0:49.0

Now let's get on to the show.

0:52.0

Today we're going to talk about the innovative use of AI and driving product-led

0:56.5

growth with Sonal Manne, senior director of experience and growth at Databrics.

1:01.2

Sonal, welcome to the show.

1:03.4

Thanks, Greg. How you doing?

1:05.2

Good, good.

1:06.6

Let's get started with you telling us a little bit

1:10.0

about your role at Databrics.

1:12.2

Yes, absolutely.

1:13.0

First off, thanks for having me on the podcast.

1:16.0

And, you know, in the little bit research that I've done,

1:19.0

congratulations on your 500 plus episodes.

1:22.0

So thank you. And all at all all to see the growth and you know the

1:24.8

relevance of the topics. To start with intros I'm son almanes Greg was mentioning and

...

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