570: Effective Hybrid Team Management, with Hassan Osman

Coaching for Leaders

Dave Stachowiak

Education, Business, Management, Self-improvement, Careers

4.8 • 1.6K Ratings

🗓️ 7 March 2022

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

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Summary

Hassan Osman: Hybrid Work Management Hassan Osman is a director at Cisco Systems (his views are his own) where he leads a team of project and program managers on delivering complex projects across the world. He’s also served as a management consultant at EY, where he led projects and programs for the largest enterprises. Hassan the author of several Amazon bestselling books about team management, including his most recent book, Hybrid Work Management: How to Manage a Hybrid Team in the New Workplace*. In this conversation, Hassan and I examine the new reality and popularity of the hybrid workforce. Many leaders are now managing teams that are both co-located and remote, with individual team members regularly migrating between the two. We explore useful practices that will help you support effective teamwork and progress, regardless of physical location. Key Points Recent statistics from many sources are indicating that a majority of employees desire (and are beginning to expect) some kind of hybrid work arrangement. Lead with a remote first culture so that there isn’t a two-tier class of employees in your organization. Conduct all meetings online, regardless of the location of attendees. Use technology to provide a seamless experience whether somebody is co-located or remote. Batch meetings together and, if possible, align work days to allow from in person interactions, when ideal. Be cognizant of offline decisions. Involve remote employees in conversation that start offline and inform them about updates and decisions that might have occurred outside virtual interactions. Resources Mentioned Hybrid Work Management: How to Manage a Hybrid Team in the New Workplace* by Hassan Osman Hybrid Work Management: How to Manage a Hybrid Team (Udemy course) The Couch Manager (Hassan's site) Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Effective Delegation of Authority, with Hassan Osman (episode 413) Transitioning to Remote Leadership, with Tammy Bjelland (episode 509) How to Engage Remote Teams, with Tsedal Neeley (episode 537) Hyflex Learning (Teaching in Higher Ed podcast) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

Transcript

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0:00.0	So many episodes we've had over the years on team leadership and yet a lot has
0:05.8	changed in the working world in the last few years. Many if not most teams now
0:11.4	work in some kind of hybrid capacity. In this episode what that means for
0:16.4	leaders and some useful ways to approach the daily management of a hybrid
0:21.5	team. This is coaching for leaders episode 570.
0:25.9	Produced by Innovate Learning, Maximizing Human Potential.
0:34.9	Greetings to you from Orange County, California. This is coaching for leaders and
0:39.9	I'm your host Dave Stahovjak. Leaders aren't born, they're made. In this
0:45.8	weekly show helps you discover leadership wisdom through insightful
0:49.8	conversations. The last few years have been a crash course for some of us and
0:55.1	certainly more experience for the rest of us on how to manage a hybrid team.
1:00.1	A team that is sometimes co-located, sometimes virtual and sometimes a
1:05.3	little bit of both extremes depending on what's happening with the
1:09.1	pandemic with the organization and so much of the dynamic things that are
1:13.1	happening in the world today. Today we're going to take a look at some of the
1:16.5	aspects of managing a hybrid team, how we can be a little bit more effective at
1:21.3	it and how we can look forward at a workplace that really has started to change
1:25.9	on how we think about this. I am so glad to welcome back to the show today,
1:30.0	Hassan Osman. He is a director at Cisco Systems where he leads a team of
1:34.6	project and program managers on delivering complex projects across the world.
1:39.0	He's also served as a management consultant at Ernst & Young where he led
1:42.5	projects and programs for the largest enterprises. He's the author of several
	...

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