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Think Fast Talk Smart: Communication Techniques

57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 26 April 2022

⏱️ 17 minutes

🧾️ Download transcript

Summary

The importance of really hearing where others are coming from.

Transcript

Click on a timestamp to play from that location

0:00.0

We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.

0:21.0

dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of

0:26.1

your career growth and personal development? From the very beginning, the whole process has helped

0:30.7

me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi

0:35.8

took my ideas, helped make them tangible,

0:38.8

and suddenly I'm moving forward with actionable steps that I can manage in my life.

0:43.7

Wow. Sounds like your coach was super helpful. Absolutely.

0:47.4

Everyone can take advantage of a career coach. I certainly have throughout my life.

0:51.9

Coaching has been really helpful. Go to strawberry.m.m.

0:55.4

slash smart and claim your $50 credit. That's strawberry.m.m. slash smart.

1:03.5

Shh. Hear that? Silence. We often equate communication with talking, but not talking, that is listening,

1:13.5

is as important if not more important. I'm Matt Abrahams, and I teach strategic communication

1:20.2

at Stanford Graduate School of Business. Welcome to Think Fast, Talk Smart, the podcast.

1:31.3

Today I am so excited to be joined by my strategic communication teaching partner and longtime friend Kristen Hansen. Beyond teaching our class,

1:38.2

Kristen recently co-taught leadership for society, big arguments, courageous leadership. Beyond her lecturing at the GSP, Kristen is the

1:47.2

executive director of the Civic Health Project and a board member of the Listen First Project.

1:53.9

Hey there, partner. Welcome to the podcast. Ready to have some fun? Well, Matt, I always have fun

1:59.8

talking and teaching with you. In fact,

2:02.2

there's nothing I'd rather be doing every Monday before 8 o'clock in the morning.

2:07.9

It is quite early. There are lots of things I would rather do before 8. But I truly enjoy teaching

2:14.1

with you. Let's go ahead and get started. We have known each other for a long, long time.

2:20.5

We taught our first public speaking class together in Stanford's Engineering School while

...

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