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The Art of Charm

554: Daniel Pink | To Sell Is Human

The Art of Charm

http://www.TheArtOfCharm.com

Business, Health & Fitness, Education

4.711K Ratings

🗓️ 6 October 2016

⏱️ 62 minutes

🧾️ Download transcript

Summary

Daniel Pink (@DanielPink) is the author of To Sell Is Human: The Surprising Truth About Moving Others, which uses social science, survey research, and stories to offer a fresh look at the art and science of sales. The Cheat Sheet: What's the best way of dealing with an "off" day? Learn why sales and a sales skillset are a part of our lives -- whether we like it or not. Understand the concepts of irritation versus agitation (and how to use both to motivate others). Attunement: what it is and how it can make you more persuasive. Tips for both introverts and extroverts to improve a social skillset and build better rapport. And so much more... Avoid trips to the post office with Stamps.com -- The Art of Charm listeners get a postal scale and $55 of postage for free here! DesignCrowd helps startups and small businesses crowdsource custom graphics, logos, Web design -- even tattoo designs! Check out DesignCrowd.com/Charm for a special $100 VIP offer for our listeners or enter the discount code CHARM when posting a project. Does your business have an Internet presence? Now save a whopping 50% on new webhosting packages here with HostGator by using coupon code CHARM! Need personalized coaching or business consulting from the convenience of your location at a schedule that works for you? Find out what Matt Reynolds can do for you here! Show notes at http://theartofcharm.com/podcast-episodes/daniel-pink-to-sell-is-human-episode-554/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!

Transcript

Click on a timestamp to play from that location

0:00.0

And so what you want to try to do is change the context where people will do

0:05.0

Something because they want to do it rather than doing something because they're simply being forced to by you

0:10.8

They're being bribe by you and they're simply complying with you. They will do that

0:14.7

But it's short-term in the long term what you want to do is you want to agitate people

0:18.7

Create the conditions in which they want to do things for themselves

0:24.8

Welcome to the art of charm. I'm your host Jordan Harbinger. Today. We're talking with my friend Dan Pink

0:29.8

author of multiple best-selling books including two cell is human

0:33.3

You should listen to the show because we're gonna talk about why sales and a sales skill set are a part of our lives

0:38.9

Whether we like it or not the concepts of irritation versus agitation

0:42.5

In other words the carrot or the stick and how to use both to motivate others a process called

0:48.0

Attunement and how it can make you more persuasive and last but not least tips for both

0:52.4

Introverts and extroverts to improve their social skill set and build better rapport

0:57.1

So enjoy this one with Daniel Pink and by the way if you're new to the show

1:00.3

We'd love to send you some top episodes and the art of charm toolbox

1:03.8

Where we discuss concepts like body language and nonverbal communication persuasion networking negotiation mentorship and everything else

1:11.2

We teach here at the art of charm in the United States just text charmed to 3 3 4 4 4 that's CHR

1:17.3

MED to 3 3 4 4 4 everywhere else just go to the art of charm.com

1:22.0

Also, you can find our full show notes for this in all previous episodes at the art of charm calm slash podcast

1:28.2

All right, let's talk to Daniel Pink

1:32.4

So Dan we started the show in an interesting way that you asked me how I was doing and I actually told you honestly

1:37.1

Have it a little bit of an off day kind of weird don't really know how to shake these things when it happens

1:41.8

What do you do when you have an off day when you wake up on the wrong side of the bed?

...

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