#548: Staying customer-focused amidst expansion with Alice Eweida, Pandia Health
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 12 July 2024
⏱️ 27 minutes
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Summary
In today’s competitive healthcare landscape, expanding into new markets and maintaining a focus on customer-centricity are critical for sustained growth. Joining us to discuss these challenges and opportunities is Alice Eweida, CEO of Pandia Health. Alice brings extensive experience in navigating both direct-to-consumer and business-to-business models in the healthcare sector.
Alice Eweida is the CEO of Pandia Health (which includes Pandia Medical Group and Pandia Pharmacy) with over 20 years of experience. She took the reins during its seed stage and joined at a time of significant growth as the organization expanded into multiple service categories, adding menopause and developing AI that guides doctors to personalize prescribing medication to best serve the individual patient’s needs.
Prior to Pandia Health, Alice led growth and brand marketing at several Series B digital health startups leveraging telemedicine for wellness, nutrition, diabetes and substance use care. Notably, she grew Boulder Care to approximately 5,000 patients and took DayTwo through a rebrand and expanded their care program from providers to mid-sized employers and national and regional payers. At Foodsmart (formerly Zipongo), she established their B2B2C enrollment and engagement programs, growing its user base to 950,000 through an employee benefits program with Fortune 500 companies, including Disney, Google, IBM and United Healthcare.
Alice spent four years at Google where her team launched Google Home, the first device with a voice-activated assistant built in, and was responsible for the integration with YouTube Red. Additionally, she spent time in their sales department to help grow advertising investments for global brands in the beauty and media sectors across Google Search, Google Display, YouTube and Google’s Marketing Platform.
Earlier in her career, Alice led product marketing at Sky TV, now a division of Comcast, for Sky Go on mobiles, tablets and games consoles. Prior to that, she was part of Vodafone’s Marketing Graduate Program. Alice holds an MA from the Oxford College of Marketing and a BA in English Language and Media Studies from the University of Birmingham in England.
RESOURCES
Pandia Health website: https://www.pandiahealth.com/
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Transcript
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| 0:00.0 | The Agile Brand. |
| 0:02.0 | Welcome to season 6 of the Agile Brand, where we discuss marketing technology and customer experience trends, insights, and ideas with enterprise and technology platform leaders. |
| 0:18.0 | We focus on the people, processes, data, and platforms that make brands successful, scalable, customer-focused and |
| 0:25.0 | sustainable. This is what makes an agile brand. I'm your host, Greg Kielstrom, |
| 0:29.5 | advising Fortune 1000 brands on Martek, marketing operations, and CX, best-selling author and speaker. |
| 0:36.2 | The Agile Brand Podcast is brought to you by Tech Systems, an industry leader in full-stack technology |
| 0:41.4 | services, talent services, and real world application. |
| 0:45.0 | For more information go to teek systems.com. |
| 0:49.0 | Before we get started, I wanted to let you know that my latest book, |
| 0:52.8 | Priority is Action, Seven Principles for Better Strategies, Decisions, |
| 0:56.4 | and Outcomes is now available. |
| 0:58.4 | In it, I give ideas and insights for leaders and teams that need to make meaningful progress on their priorities. |
| 1:04.0 | After all, our priorities are what we do, not what we say we'd like to do. |
| 1:08.0 | You can find priorities action on Amazon or learn more on my website, Greg Kilstrom.com. |
| 1:13.0 | Now let's get on to the show. |
| 1:15.0 | In today's competitive health care landscape, |
| 1:20.0 | expanding into new markets and maintaining a focus on customer centricity are critical for sustained growth. |
| 1:26.0 | Joining us to discuss these challenges and opportunities is Alice Aweeda, CEO of Pandia Medical Group and Pandia Pharmacy. |
| 1:34.0 | Alice brings extensive experience in navigating both direct to consumer and business to business models in the healthcare sector. |
| 1:40.0 | Alice, welcome to the show. |
| 1:42.0 | Hey Greg, thank you so much for having me. |
| 1:44.0 | I'm thrilled to be here. |
... |
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