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The Art of Charm

534: Chris Voss | Never Split the Difference

The Art of Charm

http://www.TheArtOfCharm.com

Business, Health & Fitness, Education

4.711K Ratings

🗓️ 28 July 2016

⏱️ 54 minutes

🧾️ Download transcript

Summary

Chris Voss (@VossNegotiation) is a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as If Your Life Depended on It. He joins the show to discuss how we can be more effective negotiators by using hostage negotiation techniques. The Cheat Sheet: The principles behind negotiation and emotional persuasion. Three types of negotiators you'll encounter -- The Analyst, The Assertive, and The Accommodator -- and how to size them up. How to influence how people size you up. Defusing negative emotions. Generating rapport in difficult situations. And so much more... Show notes at http://theartofcharm.com/podcast-episodes/chris-voss-never-split-the-difference-episode-534/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!

Transcript

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0:00.0

This is the Art of Charm.

0:04.7

Learn everything you need to know to crush it in business, love, and life.

0:12.4

Welcome to the Art of Charm.

0:13.5

I'm your host, Jordan Harbinger.

0:15.7

Today we're talking with Chris Voss, author of Never Split the Difference.

0:19.5

He's a former FBI hostage and kidnapping negotiator.

0:22.6

We're going to talk about kidnapping and hostage negotiation complete with stories to illustrate

0:26.9

his points, negotiation and emotional persuasion, three types of negotiators you'll encounter

0:32.0

and how to size them up, of course, how to influence how other people size you up and

0:36.7

diffusing negative emotions, generating rapport in difficult situations, all this and much

0:42.0

more in this episode of the show.

0:44.0

And with that, welcome to the Art of Charm.

0:46.6

We bring together the best thought leaders, teachers, and exceptional individuals to teach

0:50.5

you how to be a top performer in life, love, and at work.

0:53.8

If you're new to the show, we'd love to send you some top episodes and the toolbox

0:57.2

where we discuss body language, nonverbal communication, networking, persuasion, negotiation,

1:02.1

and everything else we teach here at AOC.

1:04.7

In the US, just text Charm to 3-3-4-4, that's CHAR-MED to 3-3-4-4-4.

1:12.6

Everywhere else, go to theartofcharm.com.

1:15.3

We may not have all the answers, but we definitely have all the right questions.

1:18.9

All right, here's Chris Voss.

1:23.4

Tell us what you do in one sentence.

...

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