516 – Objection Handling
The How of Business - How to start, run, grow and exit a small business.
Henry Lopez, Levante Business Group
4.7 • 522 Ratings
🗓️ 8 April 2024
⏱️ 45 minutes
🧾️ Download transcript
Summary
Objection Handling – how to handle objections when selling, although these tips can apply to any situation when you are handling or responding to objections in your small business.
Show Notes Page: https://www.thehowofbusiness.com/516-objection-handling/
Topics discussed on this episode include:
What is Objection Handling?
Top 3 Common Reasons for Objections.
How to use the "FEEL, FELT, FOUND" objection handling method.
Other sales objection handling tips and techniques.
This episode is hosted by Henry Lopez with co-host David Begin. The How of Business podcast focuses on helping you start, run and grow your small business. The How of Business is a top-rated podcast for small business and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com
Transcript
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| 0:00.0 | Welcome to the How of Business with your host, Henry Lopez, the podcast that helps you start, run, and grow your small business. |
| 0:13.1 | And now, here is your host. |
| 0:15.9 | Welcome to this episode of The How of Business. This is Henry Lopez and my co-host. |
| 0:20.1 | It's David Begid. David, welcome |
| 0:21.8 | back to the show. Thanks for having me, Henry. It's always a pleasure. Absolutely. So on this |
| 0:27.0 | episode, David and I are going to explore the topic of objection handling. Objection handling, |
| 0:32.2 | typically as it faces us in the sales process and selling our product or service. But I'll tell you, |
| 0:38.7 | these tips can apply to any situation where you're handling or responding to an objection. It could be |
| 0:44.8 | internal, but mostly this is something that we try to get better and better at and be prepared for |
| 0:50.7 | as it relates to our sales process. For the show notes page for this episode |
| 0:55.9 | and all of my other business resources and to learn about my one-on-one and group coaching |
| 1:01.6 | programs, just visit the howwithbusiness.com. And also, I encourage you to please subscribe |
| 1:07.0 | wherever you're listening to the episode so that you don't miss any future episodes. |
| 1:12.4 | All right, David, let's get into an objection handling. What the heck is it? So the definition I have, |
| 1:17.3 | I'm sorry to jump in there. The definition I have is how you, the seller, responds to a prospect's |
| 1:24.2 | concerns about purchasing your product or service, typically during a sales |
| 1:28.4 | process. |
| 1:28.8 | What were you going to say? |
| 1:29.9 | Yeah, no, I agree with that. |
| 1:31.0 | And one thing, as I was reading the notes, it's interesting that we sometimes think of, we think |
| 1:36.2 | sales is just talking about our product and then we get to objection handling us. |
| 1:41.1 | Oh, my goodness, they've got objections. |
... |
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