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Thanks For Visiting

513. Why Per-Guest Fees Are Killing Your Conversion Rate

Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Education, Business, Society & Culture, Places & Travel, Investing, How To

4.9 • 589 Ratings

🗓️ 6 November 2025

⏱️ 16 minutes

🧾️ Download transcript

Summary

Think charging extra per guest is helping you make more money? Think again.

In this episode, Sarah and Annette reveal how per-guest pricing could actually be hurting your short-term rental business—and why it’s one of the most common (and costly) settings hosts overlook.

They’ll break down:

  • Why Airbnb’s new “all-in” pricing model makes per-guest fees confusing and expensive for guests
  • How hidden fees tank your conversion rate without you realizing it
  • A smarter alternative that keeps your pricing clear and competitive
  • How to create “parent” and “child” listings that attract different guest groups—without friction

If you’ve been wondering why your bookings have slowed down lately, this episode might reveal the small tweak that makes a big difference.

Mentioned in this episode:

Lodgify: Use code TFE20 for 20% off annual or biannual plans


Mentioned in this episode:

Minoan | Visit MinoanExperience.com and tell them TFV sent you!

 Avalara | Book a demo to save $100

Transcript

Click on a timestamp to play from that location

0:00.0

You're listening to the Thanks for Visiting Podcast.

0:08.4

We believe hosting with Hart is at the core of every short-term rental.

0:12.5

With Annette's background in business operation.

0:15.1

And Sarah's extensive hospitality management and interior design experience,

0:19.1

we have welcomed thousands of guests from over 30

0:22.2

countries earning us over a million dollars and garnering us thousands of five-star reviews.

0:27.9

We love sharing creative ways for your listing to stand out, serve your guests, and be profitable.

0:34.9

Each episode, we will have knowledgeable guests who bring value to the short-term rental industry.

0:39.4

Or we will share our stories of our own experiences so you can implement actual improvements to your rentals.

0:46.2

Whether you're experienced, new, or nervous to start your own short-term rental, we promise you'll feel right at home.

0:53.3

Before we dive into the content, let promise you'll feel right at home.

0:57.5

Before we dive into the content, let's hear a word from our sponsor.

1:03.4

You know how we're always on the hunt for awesome furniture, decor, and supplies for our short-term rentals? We're going to let you in on our secret weapon, Manoan. They are a free platform for

1:08.9

hosts that offer steep discounts on over 150 top brands.

1:12.6

Think Wayfair, Article, Our House, Lisa, Parachute, California Design In, Public Goods, and Society 6.

1:19.6

Plus, the ability to centralize all ordering and reordering needs to make tracking and bookkeeping a breeze.

1:25.6

I had my eye on gorgeous linens from Parachute,

1:29.1

wanting to give our listing that wow factor with better quality that lasts,

1:33.4

and my Minoan discount actually made it more cost-effective over the long run

1:38.0

than the budget options requiring constant replacement.

1:42.3

Seeing the savings, I naturally had to order more. All I had to do

1:46.6

was head to their site, install their browser extension, which makes shopping so, so simple,

...

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